March 2024 by Tony Attwood
Excellent
March 2024 by Natalie Brimson
Unexpectedly stopped in with a hire car that was alerting me to very low tyre pressure, which turned out to be a slow puncture. Gentleman that helped me out was very kind and understanding and helped me out in a moment that I was not prepared for.
February 2024 by Hashim H
Received great customer experience and exceptional mechanical feedback so thanks guys, you are a community asset.
December 2023 by Tahmid Ali
Got 2 Kumho tyres fitted on the 22nd December, the staff seemed polite and the work was done on time but one of the tyres was not sealed properly.So on the 28th, that tyre almost went flat and there were no punctures (the other tyre was fine) so I understand mistakes happen and I tried calling them but the phone wouldn?t go through.Thankfully I had a tyre pump so I pumped up the tyre and drove to ATS. I sat there for 30 minutes just for the mechanic to pump my tyres bit (which I already did) and send me off.Then I drove to a really good tyre shop on Whitehorse Lane and they got the problem solved in under 5 minutes. The seal on the front of the tyre was bad so they resealed it.All you guys had to do was reseal the tyre but the shop also looked understaff which I understand but it?s annoying to waste my time and not solve the problem
December 2023 by stanislav kostov
Very bad customer service, don?t pay attention to anything. When you ask questions start arguing, after wheels alignment no print out to proof what?s actually done excuse was printer not working even though they have printed out the invoice. On top of that the van clock was set up to KM and they entered in the System as a mileage when I noted that they didn?t bothered to amended. Avoid I personally will never came back.Could you guide me where I can write and send that official complaint?You kindly replied but haven?t done anything to solve the actual problem.
November 2023 by J Wc
Groupon MOT ,best deal EVER!
October 2023 by Lyudmil Karaivanov
Great job and very helpful staff.
October 2023 by Mike Webster
I booked the car in for a wheel alignment and balance. The staff were helpful and explained everything after the work was done. Only downside since my last visit is the car park and surrounds are now full of litter and broken glass - not ATS fault as it's obviously people using their land out of hours but it's ironic that you might get a puncture parking outside of their place.
October 2023 by L Bunney
Really good and friendly staff, great options. Have used for a few years for my MOT and A/C regarding. Wouldn't consider going anywhere else!
October 2023 by DXC - Design By Crime
Fantastic service by the manager Ashley and advisor Lee thank you very much and will always come to ATS in Croydon to get my tyres replaced. Very friendly and professional.
October 2023 by Kakashi
Horrible customer service , was 30 mins late because of traffic and my tire change which is supposed to take 7 mins to change was rescheduled after a 90min drive to 2 days later and the tire change wasn?t possible as it was against the laws of gravitation as i was late
September 2023 by DJ
Same old 5 star service everytime Ashley the branch manager was on hand to advice my friend on 4 mid range tyres and a tracking at a very good price thanks guys see you next week .
September 2023 by Michael P
Very happy with service I received. I had 4 tyres changed along with wheel balance and alignment. The guys were very helpful and accommodating. Also listened to any concerns I had without quibble. I was especially impressed that they actually used a torque wrench when replacing the lug nuts as opposed to just over tightening like most places do! Would definitely use again in the future
September 2023 by ilahiOfficial
Nice customer service.Got cheap price Groupon voucher for my car MOT.It's a neat & clean garage.Staff is friendly.Customers can sit in the sitting area or if they like to enjoy fresh bakery & coffee ?? then they can go to sainsbury's opposite.This place also changes tyres and does car service.
August 2023 by Vitor Mendes
it's already the second year that I've done the mot with them and the feeling I have is that they try their best not to pass the car, the first time they left a comment about the shock absorbers, when they don't even have anything to measure the difference (percentage) between a side and the other and the shock absorbers do not have any kind of moisture or loss of lubricant.... this year the same thing, adding that they said the rear brakes were at their limit when I changed the pads 2 years ago front and rear, yeah Impossible that the back wears out more than the front... I saw it myself afterwards and they are like new... they failed the car because the license plate is in carbon fiber and they said if they had the old ones that I could put them in they would still pass the car today.they speak to the customer with their backs turned and clearly cleanliness is not the strong point of that garage...Never again