March 2024 by ???? ??????
I had a problem with Vodafone payments ,as I couldn't log in to myvodafone. Josh get great engagement with me and helped me sort out .Give a great advice .
February 2024 by Gary james william Harland
I'd like to thank Zoe member of staff absolutely brilliant service 10 out 10
February 2024 by Martine NGEA
I believe that josh is the best seller that I have come across at Vodafone as I am switching off from 3G network. I am very much happy with his services. That encourages me to keep Vodafone network. And I give him 10 out of 10
February 2024 by Mumma Bear
Some blonde girl in there is super rude and got attitude. Not helpful at all. I would definitely avoid going in there now
January 2024 by ingrida sviderskyte
Amazing working team at Sutton high street ?special thanks to Josh and Zoe.
January 2024 by Devin Gouws
Excellent experience at Vodafone Sutton. Helpful, friendly and caring staff. Really happy! Jonah was a star!
December 2023 by Garreth Tinsley
Very helpful when I needed a SIM card adaptor. Gave me one for free!Shame they don't do the old school pay as you go Sim cards anymore where you don't have to pay monthly but it seems none of the high street phone shops do anymore :'(
November 2023 by My Profile
Sadly a very bad experience with a member of staff called Warren at the Sutton store.Rude, arrogant, unhelpful.Not words Vodafone should be proud of. Quite simply this boy is destroying Vodafones reputation. Looking at previous reviews I can?t see how Vodafone are still employing this awful person who has no interest in offering even a basic level of customer service, let alone a high quality one. Also asked to speak to a manager and told we don?t have one by him whilst he blatantly laughed at us. He obviously knows how bad he is?If this is how Vodafone are proud to treat potential new buisness then I?d avoid at all costs
November 2023 by GODWELL On Google
Still updating - my review is for one of the Customer Advisors. Through their professionalism they are able to demonstrate a number of key skills; whilst dealing with the public and being a team player.
October 2023 by Amy Griffin
I had a fantastic experience with Zoe who assisted me in store. She was incredibly knowledgeable, patient, and went above and beyond to resolve my issues. Her excellent communication skills and willingness to help made the process smooth and stress-free. I'm extremely grateful for her outstanding customer service.
October 2023 by Rochelle Wright
Had a problem with my bill and went into the Sutton store to ask for help. The atmosphere was so warm and friendly and they were so helpful. Unfortunately they can?t help with bills you have to call customer services but Josh got them on the phone for me and dealt with it on my behalf. Was so helpful and I will definitely stay with Vodafone just because of their staff at Sutton! Brilliant team
October 2023 by Anthony Wright
Went into the shop the other day to organise a new contract. I?m not the best with all this so I asked the staff if they could simplify the process to me as best as they can. They went above and beyond to show me the best customer service you could ask for, very friendly and professional, as well as, getting the the job done without any struggle. Safe to say I will be recommending everyone I know to take their business there.
October 2023 by David Williams
Going into phone shops can be a mixed bag of experiences. With so many tariffs and products to wade through, I'm never quite sure whether I'm being sold the best for me or the best for the company. My visit to Vodafone Sutton last week was on the of the best. I walked out, new phone, new contract that fits exactly what I need for the price I expected to pay. The young staff member was knowledgeable and patient with my questions, took her time and did make me feel pressured to do anything I didn't want to do. I've been with Vodafone for a long time and with service like this, no need to consider moving. Thoroughly recommend.
October 2023 by Lesley Williams
Went into Vodafone last weekend to renew my contract and buy a new phone - was pleasantly surprised when the extremely knowledgeable and helpful Sales Executive, (wish I had taken her name!) - gave me some great advice and I ended up changing to Sim only, having my mobile battery refreshed and coming out of the store with a reduction in my monthly costs. Thank you , you have a new 2 year contract commitment from me and I have a mobile that doesn't run out of battery and a reduction in my monthly outgoings. I'd say that's a win win all round. Go vodafone - not just trying to get more money out of your client but understanding the strain we're all under at the moment.Edit: Just remembered her name - it was Zoe - thank you ZOE!!!
October 2023 by Karma Tenzin
total numpties. so full of themselves managing the "queue" which could be fixed by a small sign and a box of laminated numbers.Too much chat, just get on with it.Too much posturing, "oh im getting my iphone today, you'll have to mind the shop while i'm out" (who gives a flying f)And the reason i came to the store, not accomplished. he said he'd fixed it. but not fixed. reverted to the website chatbot. Rather deal with guy in Estonia or Bangladesh than these self-important idiots