April 2024 by Kyri Hogg
Sadly I went along Saturday after making a last minute appointment on the Treatwell app for extensions as I?d also been let down last minute by another company for my wedding extensions for my wedding this week. I turned up to the Epsom branch and was advised they had no hairdresser or hair in and my appointment had been cancelled and they had tried to call me. Id driven 40 minutes to get there, I had no missed calls on my phone no voicemail no email nothing! Why it?s allowed to be booked through Treatwell when the service isn?t available in the first place has baffled me! So to say I was gutted and upset was an understatement. I was told to pop over to cheam to get them to do a colour match for me and I asked will that be ok because obviously I had to drive there, find parking which id already paid a small fortune for at Epsom and was told ?just try it? with a shrug of the shoulders and a grin like I have all the time in the world and phones don?t exist for them to call their colleagues and check!I arrived at cheam and was greeted by a lovely girl/girls (I?ve forgotten their names) one of which colour matched my hair but advised there was no guarantee the hair would be in by Monday because it was Easter weekend which I fully understood but obviously didn?t help my situation and I didn?t want to go back to Epsom branch so it was looking bleak cheam doing it as they were full! They tried looking at every option for me which I was so grateful to them for! I then asked the girls if they knew any other places as I needed them for my wedding and I was given a recommendation of a company in Kingston which I used and was very happy yesterday.I never write these kind of reviews but I think you should be aware when booking on the Treatwell app which is linked to glamour garages page if you have a special occasion come up check it?s all ok and your hair is in etc! I also think that if you own multiple sites they should all be run to the same high standards in order for your business to keep thriving!My overall experience:Epsom - Awful! The girls just sat on chairs with their legs up chatting and really unprofessional and you have public walking past isn?t that inviting for future clients! If I had walked past prior to booking I wouldn?t book in my honest opinion, if that was my business that wouldn?t be happening!Cheam - 5* completely different staff, professional, outgoing, smartly dressed, polite. I would 100% use cheam in the future and recommend x
April 2024 by Laura Williams
Hybrid eyelashes done Tuesday, one eye had completely fallen out by Thursday, reapplied. Fly out Sunday, over half have fallen out by Tuesday, 1 week after application. Worst of all seriously damaged my own eyelashes which were fairly good. Don't waste your money or damage your own eyelashes!
March 2024 by Maya Nehar
Ruby was amazing and made me feel so comfortable. I?ve suffered with hair loss but she was so gentle and lovely whilst installing my weave! She listened to any concerns and checked I was happy throughout. Highly recommend
March 2024 by Maryke Alexander
My daughter went to cut her hair today . As you walk in, the place is dirty, girl sits on her phone could of cleaned up. It's supposed to be the senior stylist, but she didn't know how to cut layers, and asked someone else.My daughter walked out with no layers and very unhappyBad customer service, won't recommend at all for hair cut
February 2024 by Monika Bos
If I could give 0 starts, I would give. I have done lash lift last Thursday - the worst experience ever. The girl totally ruined my lashes (I have naturally long lashes). When she gave me a mirror I said something is wrong as some of my lashes were burnt and wavy instead lifted. I told her that and all she said that my lashes were like this. No they were not. I also had zero lash lift effect. I previously had great lash lift so I know this girl done really bad job. I have been your loyal customer as I used to done cashmere lashes with girl that no longer works here, but never again. I won?t come back.
February 2024 by Sharon Edmonds
Had a scalp bleach by Olivia and she was amazing, knew exactly what she was doing, was really gentle and did a great job.Was made to feel welcome as soon as I walked through the door. Was given info on what toners would best suit me and the result was fantastic. I?ve had bad experiences at another salon recently and was in a bad place with my hair but I found myself smiling throughout this process. You?ve got a customer for life!
January 2024 by Shima Nwaeke
Arrived at 5pm on a Friday with random hair pieces, and no idea what I wanted!I can?t thank them enough for the amazing team effort to get me ready for the party!Chloe thank you very much!Great concept, great people and great job!
December 2023 by Laura Meadows
Amazing service - Olivia listened to exactly what I wanted for my hair and the transformation was incredible! Will definitely be coming back soon, thank you so much!Services: Shampoo & conditioning
December 2023 by Yasmin Ibrahim
Glamour garage are my go to for everything! Aesthetics, hair, makeup, lashes and brows! Great service and results always!
December 2023 by Sally Smith
Fantastic experience today in the Glamour garage! Very festive, fab atmosphere and demi done an amazing job!! Will definitely be back again soon! Thanks girls xx
December 2023 by Karen Newble
Brilliant, can't recommend them enough. I wouldn't go anywhere else for microblading and semi tattooing for lips and eyeliner. Friendly and professional staff
December 2023 by Harriet Fox
To say I had no lift from a last lift is an understatement! Awful awful Lash lift! Drove miles for no effect what so ever!
December 2023 by Paige Jewell (PJ)
Katie was absolutely fantastic! Warm, friendly & soothing, didn't mind that I wasn't overly talkative because I found the treatment so relaxing I almost fell asleep! I'm so happy with the result of my LVL, & I will definitely be coming back here! Everyone seems so friendly & kind.Services: Lash lift
December 2023 by Kakter Lalql
I went to get my hair coloured and wanted to do extensions but luckily they didn?t have time for it. I asked for a lighter blonde and showed the picture of the colour that I wanted. The hairstylist said no problem but somehow managed to get my hair even darker than it was even though I asked for light as possible blonde. She also managed to damage my hair terribly. My hair has not been this damaged after dying in years The hairstylist was lovely but she did a terrible job. The pictures are as followed: my hair before the treatment, the desired colour and final results
November 2023 by Laura MO?D
Blowdry with Ruby , cant recommend Glamour garage enough , clean , friendly and Ruby knew exactly what to doThanks ladies !Services: Eyebrow beautification