February 2024 by Alireza Pirasteh
I have been using this shop for years, however 4 month ago I went the to do my shopping & I spend loads of money there always there were two people at till one had golden heir & she was black lady with a mic on her head & there was long queue she served few black ladies before as soon as he saw me she came out & try to fix the shelf I put my shopping basket down which was worth £60 & as I was walking out asked why she did not serve me because I am Asian she started screaming don?t start on me, it was very good security man knew me & he just smiled. I will never go back there again they lost a great customer
January 2024 by DJ
Great shop had everything I needed and some extras
December 2023 by Rachita Shetty
I never usually leave reviews but the woman with short yellow hair was incredibly disrespectful and asked me to stay away from her ?because I had a cold?, she should?ve worn a mask and been more polite considering she is in customer service. As someone who worked in customer service I can never imagine saying that to a customer. She is rude and was talking loudly with her co workers on the in-ear device about other customers. Clearly she isn?t interested in her job and should just quit instead of making someone else feel untouchable. She didn?t even know about the offer on the Superdrug app and I regret asking her anything
October 2023 by Pest Control
Very good service ?
July 2023 by olumuyiwa Majekodunmi
Nice set. Helpful staff
July 2023 by Jason Thomas
It is just same as any other superdrug store in the London areas. When l went in there it was quiet in there. There was some 4 or 5 customer include me in the shop was normal.
March 2023 by Yvonne Umukoro
i placed a click and collect order and when i arrived i was served by Kiara. she was amazing! i?m very big on giving credit when it?s due and this was one of those moments. amazing customer service from her. thank you for such great service.
February 2023 by Google user
i placed a click and collect order and when i arrived i was served by Kiara. she was amazing! i?m very big on giving credit when it?s due and this was one of those moments. amazing customer service from her. thank you for such great service.
February 2023 by Miky Bajrami
I just want to point out about the supervisor in this branch with short yellow hair . This lady should not be working there she is absolutely rude and her face just says it all . She gives eye contact as if you?re some criminal or someone she?s ready to fight . Her attitude and body language stinks!!! Your roleDoes not suit you . I am a regular customer in this branch why should I feel like I?m not wanted in there when she?s working .
February 2023 by Keziah Gooding
This is my usual superdrug that I?ve always gone to and I never used to experience an bad customer service but in the recent months the service has just been so bad that I?ve decided to just stop coming to this one. Every time I decide to come to buy something or just browse the store, the staff are always following me and when someone is not with me/can?t be with me because they have something else to do, they tell other members of staff to follow me like they can?t trust me to just do my own thing. I?m well aware of the stereotype of teenagers and stealing from stores but I find it so rude that the staff at this store make assumptions about every teenager that comes there. I?ve talked to some of my friends about this and they?ve experienced the exact same thing here. It is very uncomfortable knowing you are being followed and quite frankly very embarrassing that it?s only happening to you. This is very disappointing and I really hope this issue gets sorted out.
January 2023 by Jose Prata
I am writing this review to complain about the lady with short yellow hair attitude when she shouted on me 5 or more yards from me to tell me that I shouldn?t touch the product.But miss I need to see the product to know what II am buying.makes to me but apparently not to a person who supposedly know what customer service is. I felt embarrassed and left the shop 10 seconds later without buying nothing and will not comeback to that shop
January 2023 by Angelica Lauraine
Extremely rude staff & only on person on till? I will go Boots way better. do not recommend
December 2022 by Jasmine Harwood
Love this store, Rachel is a star, she helped me to locate everything on my shopping list. Bless her
December 2022 by Ruth Cain
Sanjay and his colleagues in the pharmacy are brilliant, more help to me than my GP. I can always get advice and an update from them and nothing is too much trouble.
November 2022 by Haleema I Ahmed
Team leader is incredibly rude. Also rude to staff, don?t tell staff to ?chop chop? when they are on their knees restocking items already! So disrespectful. Also, if you need to price check an item for a customer, do so respectfully and without being argumentative. Not the customers fault you don?t know your stock / prices.