May 2023 by L D
Visited today, I found the lady with the fringe rude and unfriendly and to be honest it put a downer on my whole shopping experience so I ended up leaving with nothing. Will not return, such a shame as I have always had great customer service at the Bristol branch.
January 2023 by Yina Dean
I just went today with my childs to have very unpleasant experience with the terrible customer service, Is no my first time in this shop but definitely will be last one.The Lady that I assume is the Manager approach to me and ask me (is that your son keep the eyes on him..... ! I don't let her finish and said If Him break anything I will paid for that, my son is 2 years old and my daughter 10 months He just touched the a book that was on display, while I continued to see the clothes, this lady tells the other clerk go and keep the eyes on them because she said if Her son breaks anything she will pay for that and the girl Stan next to my daughter in the pushchair making her cry. I just pay for what I had in my hands and left with the feeling my child wasn't welcoming.
December 2022 by Mog Mog
Walked in and and was stalked by the manager. Maybe because I am male? Intention was to buy loads of bits for the kids, but felt as though I shouldnt have been there. Quickly paid for 1 item and left. So uncomfortable. Manager needs retraining big time.
October 2022 by Lynn Korosec
AWAYS HAPPY STAFF AND SO HELPFUL.Stoke Newington Branch has so much to offer.I am so glad this store is so close to where I work! ???
May 2022 by Deez Big Nuts
I fell asleep in the store and woke up in 1890 as the 23rd president of the USA and for some reason, I had the urge to collect Jesus Christ's mummified body parts. Pretty cool place, 5 stars
May 2022 by valentina bonetti
Small but good shop for baby clothes, toys etc. There is also a small selection of maternity clothes.
July 2021 by emma cook
Really love this shop, located in a great area. Its not to big but is laid out well and easy to find the sections you need i.e. boys or girls and baby items. It is so child friendly a they have the table with the colouring things out and the staff are lovely when the children touch the toys or take the scooters to ride on. Good prices on clothes and other items i would say. Love the staff in their they are so friendly and chatty and make you feel so welcome.
July 2021 by Jey A
I have always been intrigued by Jojo Bebe Maman, as a local resident in the area. I have a 4 year old but never have I visited the store.I decided to visit on my way to collecting my daughter from school, on visiting the store I met one of their staff members Premila, who was very welcoming, offered to assist me shopping for my daughters summer clothes. I ended up buying a few items, for some which were out of stock Premila helped me to order in store for pick up or to my home address.I was very pleased with my first visit to Jojo and I will definitely become a regular shopper due to the immaculate service I received. It is very nice to see how staff members like Premila take pride in the work they do and are very passionate about the business, ensuring customer satisfaction.One of my most memorable shopping experiences!Thanks you Jojo Bebe Maman! Keep up the fantastic service! ??
July 2021 by Sarah Hughes
Neringa, the assistant manager of this branch, is the most disagreeable person I have ever come across in customer service. She made being in this shop a wholly unpleasant experience today.
September 2020 by Emma Wright
I went in with my 4 week old baby to buy some nursing bras and a staff member offered to help with measuring and advising on sizes. I found her very friendly and helpful and she also encouraged me to breastfeed in the changing area if I needed to as my baby was squawking a bit. It was my first time in the shop and it seemed well laid out with lots of different stock. Unfortunately they didn't have everything I wanted in the right size but advised on how to get it online or when they would have some in stock. I would go back based in this experience.
October 2019 by Emma Smailes
I went in with my 4 week old baby to buy some nursing bras and a staff member offered to help with measuring and advising on sizes. I found her very friendly and helpful and she also encouraged me to breastfeed in the changing area if I needed to as my baby was squawking a bit. It was my first time in the shop and it seemed well laid out with lots of different stock. Unfortunately they didn't have everything I wanted in the right size but advised on how to get it online or when they would have some in stock. I would go back based in this experience.
October 2019 by Shuks
Like others, I have to say the customer service is absolutely shocking. I went in to buy a maternity winter coat, I was the only person in the shop and there was no greeting, nor was I offered any help. I couldnt even reach half of the items. The shop was an absolute mess and everything is crammed in. Safe to say, I left with nothing and wonâ??t be going back! For your maternity needs go to Seraphine - much nicer staff and a lovely shop.
June 2019 by Sarah Hinsinki
Its a nice brands. But Customers service it's a zero here!! When I walk in no one greeting all the staffs hang around the till yapping. Even when I passed by the till, they look to me 2seconds without a smile and still no hello!! After 5min I bought few items, even on the check out the till girl not smiling or hello, her eyes just rolling around, ok my payment done, ( i say thank u and goodbye to her) she still didn't say thnk or bye...Very unprofessional, without us like customers, there wouldn't be any staffs like u girls working here.. just remember. Def not going to this branche anymore, will going to different branches in London!
October 2018 by mySimone Y
I just went today and bought a birthday present for my friendâ??s daughter. Unlike other comment here, I actually found the staff super friendly
July 2017 by Elle Judge
The clothes, toys and accessories in this branch are quite cute. There's a decent selection wether you're looking for swimwear, shoes or a gift, however that's where the good words I could have end.
Like most other people, I agree the customer service is absolutely atrocious. The staff ignore you from the second you step foot in the shop until the second you leave. They're far more interested in slagging off other co-workers or chatting about their lives than bothering to even look at you. I'm seriously surprised this hasn't been dealt with already by more senior staff in the chain as it is a running theme with the Stoke Newington shop.
Several times I've gone in with the hope it would be different or with something in mind I've wanted to buy, all of those times I've left purposefully empty handed due to how shockingly rude the staff are.
You're better taking your money and custom to Olive Loves Alfie up the road. They're much friendly and always happy to help you out, even if it means ordering from their other branch to get you the right size or item.
AVOID this JoJo Maman Bebe store at all costs.
