March 2024 by S BL
Having lived nearby for years, the service and produce here are becoming worse and worse - unless you want wine and sushi - which I wouldn?t buy at a supermarket. Okay, maybe I?d buy wine ?. Using the app to scan your shopping is all well and good, until you get to the huge tourist-laden queue and there?s no dedicated checkout for you to pay for your shopping. What?s the point? And last time I had my scanned shopping checked the staff member double scanned an item - they had to rescan my whole shop of numerous bags. Turns out nothing was wrong of course. Female manager was lovely though, so when I recovered from the nonsense and couldn?t be bothered going up to M&S, I went back.
February 2024 by Oliver Wodziczko-Galon
Lovely staff, always well stocked and clean.
January 2024 by SHUBS Kumar
First time I shopped here. Really good customer service special thanks to the manager Andrew
January 2024 by Mrs Cat Smin
Nice store & so big, I don't live here but I came across it when I went to important work and I have bought a lot of things there every item is good quality and always like to shop at Waitrose
January 2024 by sako sako
The store is spacious and has a good selection.If you want to buy sweets as souvenirs, we recommend this place.Even when it took some time to operate the self-checkout, they were very kind.
December 2023 by Trihealers
To book a delivery is hard , now Trolley needs a pound and you have to wait in line to get a pound coin in a card dominated world . The customer service is fast but have no patience . Waitrose probably over works their employees . I have been coming here for over 10 years but recently the service has deteriorated
December 2023 by Ahmad Tarmidzi
Great selection of stuff
November 2023 by Johannes B
Good grocery store and a perfectly good selection.
November 2023 by Pavel Titov
The branch consistently sells products that already went bad or are about to.Not cool Waitrose, you can do better.Edit: the response from the social media person saying that selling rotten food is fine as I don't have to buy it or can get a refund is particularly telling of the attitudes. Changing the review from 2/5 to 1/5 until the things improve.
November 2023 by Tina Freeman
Me and my mum went in for a breakfast I would not give my dog it, was so disgusting tested like fat vile took it back to the till and they said we can't give u a refund discussed
October 2023 by Scott Whittaker
Great supermarket but shelves often missing stock. The adjacent mall is old and empty
September 2023 by S T
Always pleasure to go this brunch . Good fish selection and alcohol
August 2023 by Shoody X
Worst place to buy Google play card .. its frozen and cant reedem. I keep talking to Google the company as much info they ask they need the bill what I lost it already and the shop don't have data or could print for me a new one after more than week coming here daily to solve the problem
August 2023 by Lena Lin
Terrible experience with the old asian checkout clerk. He treated Asians really rude and impolite, but he knows well how to say ?hi sir? to whites even they don?t speak English at all. Self check-out services and clerks are really nice compared to the asian guy?s *service*
July 2023 by Brian Cote
Convinent, clean, and a huge selection. Friendly check out staff, helped us with our coin ignorance.