February 2024 by bob cat
Rundown tiered looking. No air conditioning. Dirty bedding dirty cups on arrival. On the positive the staff are friendly and very helpful and nice.
February 2024 by Steve Davis
Perfect place to stay for us to use for our trip to the West End theatres!??Food & drinks: Great value in their dinner and breakfast meal deals!??
February 2024 by Duncan Chan-Pensley
Wow, this place is tired. I?m a fan of Premier Inn but this place is the worst I?ve stayed at. Room had stains and dirt all over the walls, carpets and even the lampshade! Hairs on the bedding and not enough cups and glasses in a family room. The list goes on to be honest and it?s not something I?ve come across in a Premier Inn before. Worst of all the bar wasn?t even serving on a Friday night. Fail !Rooms: DirtyFood & drinks: No bar service on a Friday night! One of the reasons we use Premier Inn.
February 2024 by Vi Bo
Disgusting room. The persistent smell of cigaretess in the coridors and room. Walls full of marks and dirt (pictures attached). The sofa bed having a huse smelly stains looking like someone left them there recenlty. Shower had issues and we could not reglate the water temperature having only hot one avaliable. Table with some sticki dirt. Overall disgusting experience. The unhellpfull staff tried to make it look as that would be something normal and didn?t want to change the room though one of the members told us they have a higher standard rooms avaliable. You absolutely would not want to go there with you fammily as the room looks like a 30£ cheap hostel.
February 2024 by Tyrone Griffiths
Exactly like it should be clean warm comtable nice place lovely staff very friendly couldn't fault it don't know anything about the costs work pay for are
February 2024 by YaqoubTV
Truly the worst experience I have hadFree WiFi is Super Slow + It?s Really Quiet.!!
February 2024 by Jonathan Pedley
I stop here regularly and in the last 12 months this hotel has gone horrific.Rooms are barely clean any more and the layer of dust on the carpets, skirting boards and wardrobe are vile.The restaurant on site is never open so they send you to the one in Romford Town Centre which takes forever and the food is horrible.Don't bother pre-paying for a cooked breakfast as when you arrive at the restaurant they will tell you there is no chef so its only cereal and toast - expensive at £10 per person.Staff are rude. No apology for any problems.I have always booked premier inn for the ease of use, but it's not worth the hassle anymore. 0 stars.Rooms: Filthy. They haven't been thoroughly cleaned since before COVID.Food & drinks: Restaurant is never open and when it is they can't get you a table.
February 2024 by Angus Hulme
Real let down. No chef at breakfast (seems to happen a lot according to the reviews).Attached restaurant closed for a long time and no notice when booking.Allow large groups of loud children who must be lifting weights. (I'm no sensitive sleeper but my TV was shaking )Rooms: Shoddy and outdated.Food & drinks: No chef, seems to be a reoccurring theme when you go through the reviews.Noteworthy details: Allow large groups of kids, don't expect any "peace".
February 2024 by Tracy
It would appear that Premiere Inn have changed their check in policy to attempt to get more money out of you! Even if you arrive early and the allocated room you've booked is ready they will charge you an additional £10 to check in before 3pm. To be fair they make it clear but I feel this is a new sneaky charge. Therefore if you feel you may arrive early ensure you add the extra charge when deciding where to stay.
February 2024 by Madeline Clitheroe
Stayed here recently and it was dirty had marks all over the walls the tv wasn't in line with the bed which was odd place to have the bed and tv ,floor wasn't hoovered, mould in the corners of the room. For the price you pay you think it be more stylist and clean , being on top floor too didn't think it be so loud but so loud barely slept and that from from inside the place not outside. Even above the tv wall like they couldn't be asked to paint it good either such a rush Job and who ever designed the look in the room must of been blind it's awful.Then banging non stop around 7.30am then at 10.30am some lady near my door unless it cleaners being so loud ! Which is annoying. The reception staff was polite and friendly though.Even WiFi 5 pound a day is ridiculous god knows who pays 150 pound for a year WiFi here .But don't recommend staying here 1-for quietness, 2- for not being clean
January 2024 by Shirley Akponeware
Decent size family room and clean. However, the bathroom sink in our room was blocked, and I complained about this, but nothing was done in the 3 nights I spent there!Apparently, they couldn't get someone to check it out because it was the new year weekend and the hotel was fully booked, so our rooms could not be changed!
December 2023 by dawit abay
The hotel is really nice. Everyone working there, like the people at the front desk and the cleaning crew, are super friendly and awesome. The rooms are cool and clean too. Just one small thing, the carpets in the hallways look a bit old. But overall, it's a great place!
December 2023 by Sue Hampson
Great place to stay. Very clean, comfortable rooms, soft white sheets and towels. Good size bath/shower room. All staff very happy, friendly and helpful. Easy checkin/out.
December 2023 by Roy Carter
Great staff, short walk to tube, very accommodating, really pleased with the service and will do attitude of the staff, will definitely come again.
December 2023 by Kayla Raymond
Myself and my Nan stayed in this premier in as it was in a close proximity to the hospital. The room was tidy, spacious and comfortable and come with facilities to make drinks. Every member of staff was extremely helpful and friendly and went the extra mile if that was answering a question, offering advice, providing us with something like extra pillows or directions and a general chit chat. The hotel also has someone at the front desk and security at night making you feel safe during the stay.
