March 2024 by Dariusz polechonski
I was updating my driving license at Putney brunch and the lady behind the counter - Roxy - was extremely helpful. Instead of just sending post , she took her time to deal with what I needed on the spot. Quick , swift service . Smiley , super kind and helpful , warmth - that?s what I call a superb customer service ! Thank you Roxy ! ( 1460013 )
March 2024 by Grace K
I think people only leave reviews for the post office when they are unhappy so thought I'd buck the trend. I use the post office regularly and the staff are super hardworking and helpful.
March 2024 by Chris Price
Such a great service provided by the team at Putney 197.The staff are very helpful and informative
March 2024 by T M
Long queues. Terrible service- don't do the services they claim to do online. Wasted trip
March 2024 by Wayne Blacklock
I must have posted 100s of packages through Putney Post Office over the last year during a massive ebay clear out. Gaurav and colleagues have always been patient, polite and pleasant to deal with, and every single parcel made it to its destination. Many thanks.
March 2024 by Ann BEN AICHA
Young man most helpful. Went above and beyond his normal duty to help me and give satisfaction. Very efficient and courteous.
March 2024 by Ze Zeus
Great and friendly service, precise, helpfull and fast.Thanks to Sanyeety for the support.
March 2024 by Patricia Meana
As far as a Google review for a post office can go, putney post office has always been good and the staff friendly and able to help me. Gaurav is the person I've come across more often behind the desk and he has always been incredibly friendly, fast and helpful, he deserves a shout-out!
March 2024 by Anna
I always use here when I send package to my family lives in abroad.Staffs are always polite to me and all packages are treated so nicely.I appreciate for your service.
February 2024 by Souad Hassan
There was an argument between me and a postal worker where I was trying to renew my Travel Oyster card discount. She asked me to show proof of my statement and I presented everything, then she told me that my name wasn?t there ? considering that no one can log in to a private statement without the password. She was the stupidest, rudest person I have ever seen. I realized from the beginning when she started to talk to me, that she wanted to do the difficult way for me, and then i have lose my patience ,when I took my cell phone back from her , and refused to be helped from her anymore . When the owner (or superior) arrived(I don?t what he is )who is , I thought he was going to do something to help me then he acted worse than her, starting to threaten me with calling the police because I was recording the incident. I told him you can call and I will wait until they arrive. At end, he didn?t want to answer me anymore and kicked me out of the store. I will post this video i have recorded on all social media pages and will do everything i can do to ensure that the others people don?t go through into the same situation I have been exposed with this sick behavior and being treated poorly and rudely,considering their items are so expensive products and bad quality as well .
February 2024 by Curtis
Bit of a queue but the guys working there are fast.Great service
February 2024 by Galactic Tramp
Messed up my order so i had to call them. They picked up my phone and left me waiting on the line whilst listening their conversation. They didn't have a decency to get someone on the phone to helpy so i had to hangup after 12 minutes!
January 2024 by Sarah O'Grady
Roxy at the post office was great. She explained to me all my options and was efficient in processing. They have minimal queues here as they are quick at processing all your requests
January 2024 by Jimmy Green
Consistently useless and unhelpful. I don?t enjoy leaving bad reviews but over the last 4-5 times using this post office the service has been incredibly poor. I?ve noticed once or twice they have tried to charge me the most expensive postage cost for a parcel without offering me alternatives or asking which postage service I want first. If I could give 0 stars I would, I?m sorry to say.
January 2024 by Linda Barnett
The two young men are friendly and efficient, the lady I avoid as she never tries to use the plastic measuring device and charged me 2.40 to post a cd 2nd class. A new lady over Christmas charged first class when i asked for 2nd class for everything. They are just too quick to ask if you want the most expensive option.