October 2023 by David Thomas
The team are very professional & the pharmacy has plenty of room
July 2023 by David Tricker
I am writing this review to express my deep disappointment and frustration with the extremely rude and unprofessional behavior I experienced at your Boots store/pharmacy. I regret to inform you that the conduct of the store manager/pharmacist during my recent visit was nothing short of disgraceful and unacceptable.From the moment I entered the store/pharmacy, I was met with hostility and aggression. The store manager/pharmacist, whose name will remain confidential, but he displayed a complete lack of respect and professionalism. Instead of providing assistance and guidance, he resorted to shouting, incompetence, and bullying behavior. This not only caused immense distress to me but also created an uncomfortable environment for other customers.I believe that as a representative of Boots, your employees should uphold the highest standards of customer service and professionalism. Unfortunately, the behavior displayed by the store manager/pharmacist was a clear violation of these expectations. The incident has left me deeply dissatisfied and reluctant to continue my patronage at Boots.As a morally obligated person I request that you take immediate action to address this matter. It is crucial that you thoroughly investigate this incident, identify the responsible individual, and take appropriate disciplinary measures. No customer should have to endure such disrespectful treatment, especially when seeking assistance in a professional setting.
June 2023 by Lauren Coady
Staff are extremely helping and friendly. They will go out of their way to help you.
April 2023 by Dunya Jusufzadah
Very unprofessional and confused.
February 2023 by Andrew Buck
Saturday morning first thing I went in to pick up a prescription for a very unwell lady ?sorry we don?t have the medication in stock it?s on order and will be here this afternoon?I asked them to contact me as soon as the order arrived so I could go and collect it, no call or text.Monday morning first thing went in, same story. The man behind the counter is either a liar or completely overwhelmed in a shop that?s constantly empty. I shall be returning tommorow and making sure they are reported after.
November 2022 by Jamie Laister
The man in this boots is very abrupt and rude. He stood drinking coffe in front of customers having 2 different conversations while I was trying to get my prescription, they proceeded to keep calling me "mate"
October 2022 by Jass V
Pharmacy staff here are completely useless. They don?t answer phones. Have to physically walk in and tell them to check their system as a prescription is waiting to be progressed. Happened 3 times now.Changed pharmacy now ?
April 2022 by Paulina Wojtyla
Rude and incompetent staff. Treat you with no respect. One of the sells assistants asked me to wait in the other anothpart of the shop for my turn to pay when i was the only one at the till. Literally escorted me to the far end corner of the shop . Empty shelf with make up,bad management. Avoid . Use Supperdrug next door where staff is approchable and helpful with goid communication ability.
April 2022 by Christoper Bernard
Lovely efficient pharmacy. My go to last 20 years
September 2021 by Miles Clennell
It's a Boots, what can I say other than this one always seem somewhat understaffed. I always seem to wait from 5 - 10 minutes while a member of staff spends ages rummaging around looking for someone's prescription.
September 2021 by Sue Thomas
Had to wait 10 minutes but excellent service
August 2021 by Neal Patel
Been really helpful whenever I pick up my regular prescription
August 2021 by crazy cat lady
It had small curlers for my mother in law that I couldn't find in other chemists.
August 2021 by John Nicol
Not the queuing in the street or pandemonium at the prescription counter any more! Friendly staff.
August 2021 by Jacqueline Foxe
I get my prescriptions here as well as web orders and general shopping. I have found last minute gifts as well as 90% of all my toiletries in store. I've always had sound advice from staff and the pharmacists, very friendly and knowledgeable.
