February 2024 by Shayal Jethwa
STAY AWAY FROM THIS STORE! Absolute appalling, shocking and unprofessional service from this store! We've had issues with our last three orders and the store has done absolutely nothing to resolve them on each occasion and we've had to contact head office.Our food had arrived cold on two occasions and on the third (previous) occasion, they decided that they wouldn't deliver one of the pizzas. This was deliberate, as they were probably not happy that we'd called out their appalling service previously to head office. When we called the store asking why they had delivered one pizza short, they offered no resolution and the girl we spoke to didn't even understand English! When I asked to speak with the manager, we were told he wasn't available and only after persisting, she went and got the manager for him to only hang up the phone on us. This store should be closed down! We've used Pizza Hut and Dominoes before and have never experienced this level of incompetence and unprofessionalism. STAY AWAY FROM THIS STORE!
February 2024 by Marta Romanowska
As much as I love pizza and one from PJ I hate it at the same time! always arrives almost cold even tho my address is close to the place I order from. Often mistaken sides and drink. Not sure the problem is with delivery people, or..today the box was wet all around. The driver said ?I don?t know why, it?s raining..? and I was just blown away and disappointed once again. Too bad that my fave pizza always comes cold and I have to compromise on it as I like it that much.. I wish I was getting a hot meal experience tho. I put this review to the side for years now and now the time has come that I thought I?ll share my bad experience.
February 2024 by Kemil Alexander Melo Burbano
on Saturday my nephew preserved through the app a pizza which by mistake he made a mistake with the door number . the pizza never arrived but they did call to my neighbour as they know we ordered every saturday. my neighbour called us as that the driver took the pizza back . straightaway we contacted the shop to let them know and they just said we can?t not help and you just need to place another another and request refund the next day when the manager is available. After 3 days trying to tech the manager they were refused to give us their name to address the complaint . Really poor service awful management. we lost our 30 pounds but they lost a loyal customer forever. i would not recommend this shop . staff were not helpful and manager was even worse (Evin ) it was a indian guy from his accent . Palmer Green shop please do not order anything from this shop as is something goes wrong they are useless and never willing to help
November 2023 by Islandbeatz
Staff really rude i went with my family to order and nobody attended us in 10? no even say hi for courtesy.
October 2023 by Nasibu Juma
Great staff, great pizza.
October 2023 by Ryan Manning
I had to ring up after 1hour and 20 minutes for them to tell me that it?s out for delivery. 20 mins has passed by now I rang them 5 times no answer so decided to change my phone to see if they picked up they did within 2 seconds on which he told me he had to cancel the order. If I didn?t ring up they wouldn?t have got back in touch shady people working in this papa johns
October 2023 by ozlem o
I ordered eat in 2 large chicken pizza, it was nice and quick and good staff, also chicken is halal. Good to know. Thank
August 2023 by T.A
Found a dead fly in my pizza - never ordering from here again
June 2023 by Rebecca Anderson
The experience of papa johns is useless we call them plenty of times and no one answers delivery was late I think this is a useless company
December 2022 by K Murphy
Nearly 2 hours waiting, shop would never answer the phone, when finally I go through they sounded as if they didn?t care. Then said they would cancel my order- waiting on a refund.
July 2022 by Google user
At time of my visit the gentleman on till appears to new starter been assisted by other staff member which was in English which to fear it?s sounded a bit rude hopefully I didn?t get overcharged. Pizza was ok
July 2022 by shaan hadiya
Maintaining proper hygiene, properly cooked pizza. ?? Awesome test.
July 2022 by praneel franklin
The pizza?s was great and the sides as well, i odered for delivery they came on time and delivered the pizza?s. The drivers are also very have a very friendly nature. Worth of odering for papa johns.
May 2022 by a h
At time of my visit the gentleman on till appears to new starter been assisted by other staff member which was in English which to fear it?s sounded a bit rude hopefully I didn?t get overcharged. Pizza was ok
March 2022 by Appu Shibu
One of my fav place for pizza. Best staffs and good customer service.