January 2024 by Usarae Gul
Not a nice experience, not approachable staff. The staff member who I spoke too was very condescending and short when I asked questions. It felt racially lead and alluded that the tiles I was asking about may be too expensive for me! Bizarre
November 2023 by stephen mabey
Good place to visit
June 2023 by Stewart Dutton
Great tile selection, very helpful and friendly staff couldn't do enough for us.
May 2023 by Catherine McGarrity
Tina at the Orpington Branch gave us great advice on our Bathroom tiles. Tina was most helpful, very professional and went out of her way for us. I would certainly buy again from this store, and highly recommend Topps Tiles to anyone thinking of purchasing tiles.Rena & James
April 2023 by Charlotte Spedding
Ash was incredibly knowledgeable and helpful. He sorted a great deal and ensured a smooth transaction with delivery at a convenient time. Thank you Ash and all your team.
October 2022 by Ian Downing
Really helpful and great customer service.
September 2022 by mark hilton
Great shop expert staff
May 2022 by Matee ullah
Hi everyoneIt's nice shop iam a builder so I go so many time there there is one lady she was really good with there customers she know every way ro get the things that customers want so it was really lovely to facing her in counter I will give her 5 of 5 stars ,but I given 1 star because of there one person that I faced him three time and all the time he was like so angry and talking with him self like he is using bed words to me .he is 50+ his name was (denis)or whateverHe didn't know how to deal with customers I know he's old but for company that kind of people are not good
April 2022 by Rumena Chowdhury
Absolutely amazing customer service! Special thanks goes to Raj who dealt with my issues promptly. He answered all my calls and remained professional throughout. His willingness to help gave me reassurance. Thank you Raj!
November 2021 by Richard L
Great services, friendly and professional. Always available for help.Thanks so much Rajiv. Went above and beyond by staying late for helping me out and processing my order.
October 2021 by Tony Belyavin
Brilliant service this Sunday morning, from the two staff on duty this morning. Had been sent to the store from Chelmsford due to stock shortages. Sorted it out, very pleasant and helpful. Top notch service. Thanks guys.
October 2021 by Emily Wingrove
Tina Way was absolutely brilliant helping me with a very last minute underfloor heating order. One of the items wasn't in stock but thanks to Tina's help she's been able to get our order in within 2 days which saves delays on our project. Tina went above and beyond to help, calling me back directly to check how we were getting on sourcing the product from other stores and in the end actually saved us money. Thank you Tina!
September 2021 by Jayson Smith
Tina was incredibly helpful and knowledgable. Nothing was too much trouble and her advice and experience were invaluable. Highly recommended. Debbie
September 2021 by jonathan peters
Raj was a legend, I arrived before store opening but he let me in.He was knowledgeable, attentive and helpful.The perfect customer service.Thanks Raj.
September 2021 by Steven Garthwaite
Shane is the best manager I?ve came across within the topps tiles group . He?s particularly interested in giving the best service to all traders also very helpful with my clients I send into the store . Always at hand to problem solve any issues I have and all delivery?s I receive have been on time and organised in a professional manor . Top marks . There?s a couple more exceptional managers within the stores but unfortunately are posted out of my area .