March 2024 by Logan Mason
I stopped in to look for some clothes and shoes and met the most helpful, sweet girl there! She helped me find what I needed and made great conversation with me. Leah is truly an asset to this location
February 2024 by Peony
Reiss,Stratford they don't always have sizes over 14 inshore. having said that the store is always clean and organised. Garments are sited on the rails neatly. if you need that special outfit or a casual but smart garments, it's great. The staff are good also the associate I met yesterday, a fair hard lady. I wish i'd taken her name went over and above to help me.She checked sizes ,colours and offered to order in for me. I wasn't rushed and she showed interest by enquiring what the item was for. This is customer service at its best. She's an asset to the Reiss organisation.
January 2024 by Di London
I asked a girl (young short, blond) for the size and had to remind her that I?m waiting for it 3 times! She kept on laughing and chatting with her colleagues. In the end she never came with my size and I found her standing and laughing around with colleagues. She just said they run out of it. Did not even let me know while I was waiting in the changing room. Unprofessional.
October 2023 by Lewis A
Clothes shrink no matter how you wash them
August 2023 by Alex Dudin
Bad, arrogant service!
August 2023 by Veselin Kyulev
Served by Raman today. Excellent care, and very handy having a tailor around you. Great service and environment Raman created.Updated review: As polite the Raman was, after wearing the trousers a couple of times, some of the stitches fell apart. The underlining cover, and the edges, were not ?secured?, so after the first wash, they fell apart, and my trousers were covered with threads. I needed a few more stuff stitched again, so, not good work in general. Some rookie mistakes, not corresponding to the price I paid!!!
August 2023 by Captain X
Amazing service! Lovely staff. Store manager and everyone was extremely helpful. Favorite branch!!
August 2023 by A H
Fabulous store, great quality quits.Anton the store manager was amazing.Thank you ?
August 2023 by Rad1
I came in right before closing and the team working the late shift on the 1st of August we?re very welcoming. Although it was late, they were very attentive and helped me locate a few items. I?d specifically like to thank Husain and (apologies) the man with blonde hair and glasses for making my shop delightful. True assets to the company.
July 2023 by Kalpesh Lathigra
Fantastic at Westfield Stratford! The team made me feel welcomed , no pressure sales.Raman was amazing, helping with the suit I was interested in. His knowledge and expertise in tailoring and measurements sealed the deal fitting the suit to me. Raman was patient and helped with small tips in the best way to wear the suit. The suit is for my daughter?s graduation so is extremely important. It arrived on time for my pick up and again Raman made sure it fitted perfectlyCongrats on a great team
July 2023 by James Fitzpatrick
Paid for a tailoring and when I turned up at store to collect on the agreed date, there was no record of it and I was told I would be contacted. Still have not received any contact on this item.
July 2023 by Sachini Jayasena
My recent experience at the store was excellent. Raman was especially helpful and attentive and made sure that the suit I wanted was a perfect fit. If you?re visiting the Stratford store definitely ask for Raman if you?re looking for a new suit.
July 2023 by Iulius Buzetoiu
Great experience and customer service provided by Raman. Spent almost 2 hours to decide on one suit and Raman, was very patient and helped me mix and match according to my needs. Very pleased and happy
June 2023 by Angela C
Went to find my dad a suit for my wedding and the staff were just superb. From the moment we walked in the manager and his staff were so friendly, helpful and polite. More importantly we didn?t feel pressured into buying anything which made us feel at ease! Thank you Stratford team! We will definitely be returning. ??
June 2023 by G
I have to say my recent experience in the Stratford store was brilliant this time round after a not so great experience here last year! I had not planned to return to this branch again but for convenience I popped in and left so happy that I did. (even purchased more than I planned to) I was fortunate to be greeted by the Manager and passed over to another staff member (sorry can?t remember either names) but both were so friendly and helpful I couldn?t thank them enough. Good customer service is so underrated, was a pleasant start to what was a wonderful day, Thank you!