March 2024 by Loraine Callow
I called in there today and ask the so called customer service person who was standing in the reception could I speak to someone regarding my account and the girl didn?t even give me eye contact .She seemed more interested in what was happening outside really rude and awful attitude like we have inconvenienced her .I walked out and won?t be opening a account with you .
March 2024 by Thivyaa
Great customer service! I want to thank Deepa and Lori for helping me. All the workers were very friendly and energetic. Thank you to the manager for giving me such a nice welcome! This was a lovely experience!
March 2024 by Kausaly Kanga
Westfield Stratford Lloyds bank! Best staff ever! Manager Turabi helps all customers equally, the bank staff do their job with great professionalism and kindly listen to their clients. I went with some difficulties and he helped me so much. In all my 60 years I've never seen such great customer service! I want to especially thank manager Turabi as well as Hassanan (CSA) and Tasnim (BC)! They worked diligently and helped me every step of the way with great professionalism. This bank raised my expectations for all banks and the manager ensures the utmost best customer experience for his customers. I highly recommend this bank it has people who know what to do and treats their clients in a kind, respectful way. Highly recommend Westfield Stratford Lloyds bank!K.Kangasuthan
February 2024 by Samiur Choudhury
Simra is a great asset to your team! Amazing service always
February 2024 by Deepak Verma
Worst customer service experience, trash staff, don't have basic etiquette how to treat a new customer, waited for an hour being told to wait 30-35 minutes to solve a minor issue, their customer service line is even equally worse with robotic theme repeats, if you can't respect your customers, don't waste their time....
December 2023 by Solomiya Yanch
Indian lady who met me in the door was so rude and terrible rude speaking this is the worst brunch ever
November 2023 by maria leahy
Very helpful, nice staff,
November 2023 by amelia mills
Visited Today very lovely lady of staff served me great experience
October 2023 by Brian Coleman
The staff was very helpful, answered questions, gave me advice, all at short notice. Fully satisfied!
September 2023 by Patel khyati
Farhanamam thank you so much I am here new and No anyone support me but you understand me and solve my problem immediately very smartly and quickly once again thanks ?
August 2023 by Rahul Prashar
Excellent customer service by Sindhu Mam. The best in prompt and quality banking services.
July 2023 by Hao
Extremely poor service by an indian lady lloyds staff at the cashiers. Couldnt properly explain certain things and was very rude. The management ought to see why the rating is so low at this branch!!
May 2023 by M HF
I visited this branch last week and had the pleasure of dealing with Simra who was super efficient. She went out of her way to help me complete my banking needs. Look forward to my next visit.
May 2023 by joseph njeri
Warm welcome,great service (first class) especially Toulie very welcoming.
April 2023 by David Berger
I visited yesterday afternoon, and received an amazing and swift service from Kawser and Rhea they were really helpful and polite.Thank you so much!