March 2024 by Matty
A really good staple burger sure to meet your hunger needs. I went for the ?all the way? filing option and really enjoyed it. Customise it how you want with no problem extra charge. Fresh cut chips are a winner
March 2024 by Day ?Day? Reddy
Great burgers and fries but the milkshake is awesome. I haven't found another place that can match the 5 guys
March 2024 by Locutus Borg
Staff deemed very unfriendly and the woman who served me seemed to have trouble understanding that I wanted one large vanilla milkshake with whipped cream on top, and nothing else. She kept asking if I wanted anything else, and then asked if I wanted whipped cream even though I had said ?just one large vanilla milkshake with whipped cream?. One would think that instruction was quite definitive that a) I wanted no other product, and b) that I wanted whipped cream in the milkshake.Other than that, in spite of the restaurant being fairly spacious, there was hardly anyone there at all, apart from a couple of kids. The staff way outnumbered the customers. For a place called Five Guys, it was amusing to see that there weren?t even Five Customers, and the whole place probably had a total of five people. Maybe that is the curse of this place, that they will never have more than five people in here.I did see people walk in, look a the menu and walk straight out, and I think it had something to do with their inflated prices, and not having enough products on the menu that could be considered food. In the Westfield Mall, you already have several burger places such as Gourmet Burger Kitchen, TGI Fridays, McDonalds, so it is easy to ignore it.Anyway, so what did I think of the milkshake? It was OK, but for nearly £6 it should age been much better. It tasted of syrupy sugar and felt like a sore throat invite. £6 for a shake this average? It was just like the McDonalds Vanilla milkshake so why does it cost twice as much. I doubt whipped cream is worth £3 extra. As long as places like this charge this much for very assembly line style products, they will continue to lose money. Charge a reasonable price, and people might be willing to pay. Judging by the emptiness of this place (compared to GBK and THI Fridays), this place looked so empty it was painful to watch. Maybe they get some of the city yuppies on corporate ?away days?, or football fans when West Ham play at home, but I have been past this place many times, and the only place that looks sadder and more lonely than this is Burger King in Leyton Mills. Now if that put down doesn?t burn, the owners of this pals should head down to that Burger King and see how bad things can get.Wheelchair accessibility: This place is so spacious, so empty, wheelchairs will have no trouble moving around. It is probably the best restaurant for wheeelchair users in the whole of Westfield.
March 2024 by Cameron Joseph
Great atmosphere, friendly staff who are always
March 2024 by Sully james
I was served by Zurail, he was very informative and friendly. Exceptional customer service skills.
February 2024 by Paulina Bednarek
The best burgers I've ever eaten. Very nice service.
February 2024 by DJ 50 LOVE JAIME
Best Burger.
February 2024 by Liyxh
The food was top quality and tasted amazing 10/10. The staff were friendly and the service was excellent. Also there was always someone on the shop floor ensuring the tables were clean. I would definitely be recommending five guys to my friends and family.
February 2024 by Cheikh Ba
Great experience in this shop. Food was great and staff was excellent!
February 2024 by Barry Skinner
Vegetarian options: None
February 2024 by Jimmy
A girl name ketaki was very kind and helpful with the order. The food was delicious also have to say milkshake was so yummy - suggested by Ketaki a girl at the till. Excellent service & make us leaved satisfied with the service, Suggestion and food.
February 2024 by yigit chapulingson
Almost all seating areas were full of student like creatures eating mc Donald's takeaway.
February 2024 by Archit Saraf
Coming from India this was my first five guys fries experience. The fries are better than almost anything we have tried in london so far including the fancy ones. For an Indian perspective u can safely order small and share between two people. Regular fries are a lot for 2!
February 2024 by Brendan Sweeney
i went into my favorite place and as always got the best service, friendly staff and Rajib looked after me great .this is 1 of the best places i love to eat ,such great staff you have working for you .
February 2024 by Alfred Davies
Great place great food and great