February 2024 by Kit Richardson
Really easy dealing with one of the team here today - lovely young guy who was quick but also thorough! Banks can get a bad reputation but I find Halifax staff to be patient and supportive if you can approach them with respect. Unfortunately lots of people come into these places understandably stressed out, which must mean challenge and confrontation sometimes :(
January 2024 by Patrick Drennan
Don't like answering phone at branch .and iv left my card there. Useless
January 2024 by henok jovani
Security they closed 4:45 pm and ignore meBut the closing time 5 pm
December 2023 by Karen Vasconcellos
I arrived on a really busy Saturday; 16 th December around 12.30.Reason, My mum had just died and I needed to sort out her affairs, unfortunately I don't have the name of the manager that supported me, nor the customer service advisor at the counter. I hope they know who they are. Thankyou and Merry Christmas x
September 2023 by E I
Always have positive experience here thanks to helpful staff at the counter and using self service machines.
April 2023 by Samuel Olara
Has one of the worst services compared to other branches. Closed for over one hour, very elderly woman who can hardly stand has nowhere to sit. Please try other branches. Every time i have come here, it is either closed or machine not working. Worst branch by far.
February 2023 by Selen Morgan
Incredibly rude lady who clearly hates her job. The staff need customer service training. Service with a smile it certainly isn?t.
October 2022 by Marichard Nkoh
Some Staff are very rude with customers at this branch. Was there to deposit money into my account and apparently the cash pay in machine was not working but had no signs to the effect. So I went to use it and this male staff just started shouting remove your money and keep shouting. He even was coming ring to my face.How rude a staff.
October 2022 by Ahuv
Disorganised, goods deliveries sitting around, lights half off, staff standing around despite huge queues for one working cash deposit machine
August 2022 by hilalspain1
I was there today and one of the staff was very rude. I think they need good training how to deal with customers.
June 2022 by Hugo Godfrey-Faussett
I was shocked at how rude the customers are in this branch. I think it?s because there?s an expectation that the service will be poor, which it?s not. I found the staff to be helpful, polite and capable. I feel that if you are rude you should expect a loss of respect from the staff.
June 2022 by Farida?s Dishes
Ayo was so helpful today, he helped me for a long time with my online banking problem.
May 2022 by Nanxi Zhang
The female staff (sorry I didn?t notice her name, she looks like a manager tho) there is surprisingly very polite, understanding and helpful. By ?surprisingly? I mean after reading so many bad reviews my expectation was really low initially.
May 2022 by Fethiya Beyan
Zero service the workers in halifax not friendly bad treatment for the customers they are not helping customers
January 2022 by mumen ali
These people shut the bank 4 hours before closing time they write on the door windows closed at 1:30 today pathetic as I travelled here saying its open on Google but no they put up random closing times taking the pis.s taking advantage of the covid situation to go home early when its not even a lockdown period