February 2024 by Agnes de Medeiros
Staff are helpful and system seems to give the delivery updates. I have not received my order yet as it?s not due for delivery yet. It would have been good to give the review afterwards.
February 2024 by DDK Airbrushing
Great shopping experience
February 2024 by Michelle georgina Martin
Get your bed here it?s brilliant and more the staff was amazing help myself and my husband how Is disabled the young lady that help us did so much to help I just want to thank her if I need a bed again or my friend And family I'm telling them you go here 100 out of 100THANK YOU ONCE AGAIN
February 2024 by Natasha Duffy
I have only good things to say! The customer service is so warm and lovely, plus everyone who works there is super knowledgeable about the products
February 2024 by Sasha Lilley
I rang Dreams to place an order and it was such an easy experience. Ericka was so helpful and sorted out any discounts she could offer. Thank you Ericka.
January 2024 by Maia
Our experience at Dreams was made perfect by the customer service offered by the team - in particular, Kai was incredibly friendly and knowledgeable which made the (what can be cumbersome) process of picking out our perfect mattress actually really enjoyable. He patiently answered all our questions and had an impressive amount of expertise, selecting a number of options that fit within our budget and matched our sleep preferences. We got to try out a number of different options and he helped us narrow them down to the perfect match. We left the shop feeling really uplifted by our experience and so excited for our new mattress to arrive!Thanks so much to the team for going above and beyond, we will certainly be referring our family and friends to this store!
January 2024 by Lopa Shah
Had a really great experience with Casey from Dreams New Cross Gate today. Very helpful and kind, answered all my questions and now have a new mattress coming soon.
December 2023 by Rose b
Very kind and hardworking, she helped me with me concerns and needs .
December 2023 by Debbie Collins
erica and Joshua were brilliant at helping me with my order, they need a raise.thank you
December 2023 by lilija bazarevic
Salesman was very helpful,I was very impressed and happy
December 2023 by Nina Willis
Big thanks to Casey, absolutely blooming marvellous customer service :) very friendly and super helpful!
October 2023 by Laura Duarte
Recommend you all to write the review when you have tried the mattress for a couple of months. Also make sure you purchase the extended warranty so you can return what is going to be a faulty mattress. Customer service was amazing, we trusted them because they seemed genuinely interested on helping us with our insomnia issues and to be very knowledgeable. We ended up overpaying for an horrible ?dreams? mattress and pillows because the ?machine? and the sales person recommended it. I am so annoyed because we were clear we wanted a very firm mattress. 6 months and the mattress is basically a hammock. Totally regret this purchase. Tricking people with ?knowledge? to sell is not kind or ok. Specially when we are going all the way to the store looking for help. Shame on you.
October 2023 by gary fowler
We were served today by Ericka who was very helpful and professional
October 2023 by Simon Harries
I was delighted with the service I received at Dreams in New Cross Gate. The staff could not have been more helpful or informative.
September 2023 by Nejoud Medjdoub
I had the loveliest experience today at Dream store . The agent was knowledgeable and friendly . I felt welcomed and had the opportunities to try different mattresses. The Lady helped me take a decision. She deserves 10 stars ? xx