March 2024 by Connor
Team get the job done. Great local surgery.
March 2024 by Andrew Alexander
Neat and friendly staff.
February 2024 by tanya grajales-diaz
Disappointed. Booked an appointment concerned about my skin ( patches) . Had telephone consultation. Asked to send picture over using a link and they will call me back. Waited all day and never received a call back. Pointless. Not the first time that this has happened.
February 2024 by mike offen
To get an appointment you either have to put all of your medical information into an unsecured website or tell one of the receptionist your life story. Shambles of a doctors surgery!
January 2024 by daniel povey
By far the worst doctors in the country absolute disgrace of a placeTrying to get a face to face is impossible I haven?t seen the doctor for around 3 yearsThey want you to fill out a trilageWhen I suffer with learning disabilitiesThe staff always sound depressed and angry and not helpful one bitHow this place hasn?t been shut down is beyond meI rate this place minus 10 stars and that?s being nice
January 2024 by Andrea K Adu
I am new at Faccini HouseI can't tell much right nowI had only telephone consultation, and I didn't see a doctor in person yetBut as I had a problem then the receptionist was very helpful
November 2023 by Katia ?Katie? Edward
I act as a liaison between my father and his medical team, and I'd like to share my experience regarding his care. My father has been managing COPD with regular medication for years, but his health took a sudden downturn in recent months. I accompanied him to the doctor on multiple occasions to discuss this, but the only suggestion provided was to use a steam machine. Unfortunately, this intervention didn't improve my father's condition, and his health continued to deteriorate.During one of these visits, the doctor checked my father's oxygen levels, which were alarmingly low at 70. I was on the phone with the doctor, desperately seeking guidance on how to alleviate my father's severe breathing difficulties and limited mobility. To my dismay, the doctor's response was, "Your father is 80 years old. I can refer him to the respiratory team, but there's no urgency."I was taken aback by this response, as it seemed the doctor was fixated on my father's age, implying that it was inevitable for him to face such health challenges at his age. The following day, my father had to be rushed to the hospital via ambulance. The paramedics were astonished that the doctor hadn't recognized the critical nature of his oxygen levels. That night, at the hospital, we were informed that my father's survival was uncertain. Fortunately, he did pull through, but had we waited for the doctor's referral to the respiratory team, my father might not have been so lucky.
October 2023 by Fiona Moore
Never had any issues, call at 8am for same day telephone appointment, the doctors book in for same day face to face if they think it is required. First phone call to Dr Bennett about concerns and was quick to be referred onto a hospital for scans and examinations. Recently had a baby and again quick to book in appointments, converted to face to face from telephone after filling out triage form. Only thing with the new online triage to make appointments - not accessible to everyone, so I think this should be another option to book in addition to telephone call bookings.
October 2023 by Chris S
Terrible, receptionist hung up on my, all i wanted was a medical for my LGV license.
August 2023 by Clare Dalton
Terrible terrible doctors. Had a lump on my neck and they refer me to a gynaecologist...proper screwed that up. Dr mirza has been made famous by the sun newspaper... u can Google that one! Going to definitely find a new doctors for me and my family. Would of give 0 stars if it would let me*** I would like to add that if you want any type of medical attention then your best bet is to avoid this place***
June 2023 by aimee aimee
Tried calling to book a appointment to see a doctor only to be told you can no longer book appointment over the phone was told to go online to something called 'triage' i did not understand so called back and was refused when i asked to book a appointment over the phone and again told to do it online.This is disgusting you should be able to book a appointment by calling instead of being told you no longer can, now because of this i can not get my medical problem looked at and am just going to have to suffer and hope it don't get worse
June 2023 by Pratibha Dudani
The staff is friendly and helpful. There may be many patients waiting at times, be patient and someone will definitely assist you thoroughly.
May 2023 by Veronica CG
First they give me an inperson appointment then they switch me for an oncall appointment for 3:30, now I'm waiting outside for my call for over 15 minutes. I asked her if they give me a face to face appointment and I arrive 15 minutes later if the doctor will wait for me and she said no. terrible service. change staff, very unprofessional
April 2023 by Osama Akkaoui
I don?t think this GP could be any worse. Saying the staff is incompetent would be a compliment. The miscommunication between doctors and staff is appalling. I would give 0 stars if I could. I strongly advice staying far away from this GP.
April 2023 by Sam Hassen
Can't see the doctor in person, just phone conversation after waiting 2-3 weeks or refer you to pharmacist even though I've lost feeling in my arm - NHS is in the toilet
