March 2024 by Rob Gotlieb
They really know their stuff and went out of their way to be helpful. They were also really friendly. Would definitely use again!
March 2024 by Keith Keshwark
Just Wish To Say I Returned too my local MBE in Mill Hill after a long absence , what a pleasure it was to be greeted and served by Yaw the new attendant , he sure is a breath of fresh air from the previous person . Well Done Yaw Keep Up Your Excellent Service
October 2023 by Sam Coleman
fantastic service, really kind and helpful staff. would definitely recommend!
September 2023 by Keeleigh McKeogh
Unfortunately I had a very similar experience to the other negative reviews. The same man (glasses and darl hair & beard) was on the phone when I entered the store and ?welcomed? me with a ?one minute? finger. 10 minutes later he was still on the phone complaining to someone how devices weren?t connecting to the internet. The attitude on the phone was extremely unprofessional but eventually I collected my parcel and left. fair to say, it wasn?t the most pleasant experience and would put me off using the shop again. I think management should really consider rehiring because by looking at the reviews, it?s a recurring problem.
April 2023 by Evelyn Ricci
The first time I came here, the guy behind the counter (big man with beard and glasses) was rude. My husband said he was probably just stressed out. Days later, I had to come back and again, same behaviour, looking like I was always disturbing him. So he is not stressed... it?s actually the way he is. Unable to deal with customers.Or any human being.
October 2022 by Mr Weed
Top notch customer service. these guys are on point, they did everything for me. 6 stars.
September 2022 by Sade Abiodun
So so helpful! Matthew worked with me to save a huge amount on posting my parcel! Extremely great service will use again!
July 2022 by Marc Joss
Matthew was so helpful when I needed to return an Amazon package to the USA which required a customs invoice. Thanks so much!
January 2022 by Lucas Lu
Based on past experience, decent post office, don?t trust google opening times though, check their website for opening hours!
January 2022 by Richard Castle
The guy that works here always makes my life easier when I turn up unprepared for my Amazon and eBay returns so I tip for excellent service ?
October 2021 by Nima Tadi
Since they opened I saved a lot of time queuing at the Post Office on Broadway. These guys deal will most of major couriers and do your usual posts as well (Recorded, etc). They've always been very helpful and couple of times I needed extra copies, prints, etc they did it for free without even mentioning it.
October 2021 by Jaycee Storm
Their service is too dreadful. I never experienced such a slow, poor and expensive service as they have. I?ve sent a parcel once here - which was 3 weeks delayed. Plus, on the top of that, the country were my parcel was going to had charge me more than 50percent of taxes ( half of price of my parcel value ) cause of the foolish customer service who held my parcel in their custody. I will never come back here ever again. Very appalling. If you want to send your parcel to DHL. direct to them. Not from this company service.
October 2021 by Ravi Sawhney
Excellent fast service for Royal Mail, UPS as well as printing services. Credit to the high street.
September 2021 by Askil Fangel
Seeing some other reviews mentioning feeling like a nuisance on walking in and I have to agree. The guy behind the counter (longish black hair, glasses) basically talked to me and the customer behind me like we were Jehovas Witnesses showing up on his door and interrupting his favourite show. I get it if you don't like your job mate, but at least try to pretend while customers are in? Or look for a different job? Just a suggestion.
April 2021 by Saz Walker
I've been using Mail Boxes Etc in Mill Hill for many years now and never had an issue with the service. The company changed hands a couple of years ago and since then i have had nothing but issues. I mainly use their courier and printing services but both shipments i've sent have not arrived on time. My recent issue was back in December a Parcelforce shipment didn't arrive on time, despite this, it took MBE 3 months and me chasing them for them to get back to me. Despite paying around £20 for this, they offered me a measly £3.84 refund (for a parcel that took 5x as long to arrive than what i paid for). It turns out that MBE decided to keep their full profit and only refund what Parcelforce was refunding them. Now that i understand I will no longer be using their services. It is now clear that they don't take any responsibility for the shipments they send, so you may as well go direct to the courier which is what i will be doing in future.
