March 2024 by V Sz
Terribly rude staff. I rather go to Sport Direct or other shop, this is here a nightmare.
March 2024 by Virginia Szecsi
Terribly unprofessional and unfriendly stuff. No morals or ethics. They are there like chilling, on their phone. They literally get upset if there is people on the till stopping them from scrolling their phone or chatting their colleagues. Don't bother to ask nothing to the manager is even worst. And most importantly, I advice to not buying nothing in this shop, because according to the manager there is no guarantee after buying. So if you would have to change or return, or is a gift, you lost your money. I am not sure what fishy he is doing with this or if this is legal, but my honest review after shopping there, that if you want to save headache and bad experience go to a different JD.
March 2024 by Raisa Kazi
I regret going there, I regret buying there and I will surely never ever go back!Wish I could give 0 stars for the terrible and appalling customer service from beginning to end.The attendant told me that he can only get me one shoe at a time for me to try on when I asked him to get me my size on two different models, I told him i wanted to try on different shoes to decide which one suits me more!He seemed so disturbed by that!I cant decide without even trying them on?!?Not a single individual was welcoming. Rude lady at the till who couldn?t care less about the customer she?s attending and kept chatting to other people standing by the till. I wonder if they get paid to work or to chit chat! She was even cursing!I wore the shoes i bought and asked them politely to dispose of the box and they told me to go throw it in the bins outside the store! Just wow!
January 2024 by MR RAJ
tanisha today at 4:22 was very helpful great customer service.
January 2024 by Andres G
I'm habitual guest but I think the staff deserve it a better salary Is too stressed all the time but give the best they can. Pay better the staff please they deserve it ??? thanks to the manager for the good attention
January 2024 by Jack Patrick B.
Rude staff. Asked a worker could he please get me the size in the trainer i wanted, He told me yes these are the size i said can i have a fresh pair please. He done this and put it behind the counter. My aon wanted a hat as i was queuing up another member of staff came up to me holding a hat and said take this one it is fresh. These workers was talking about me. As i was getting served by the miserable Asian girl my son asked me about a football pump. I said i will get u one from another shop. Miss miserable piped up and said these pumps are only £5. Im so angry as i have bad anixtey and wish i would of said something. Will bw ringing up the store.
December 2023 by Rabea Akter
I bought a shirt from JD as a gift to someone and when I came home? I found a hole in as I took it and took a close look at it. Then I decided to go to the JD again so get a one which is with no hole and the Manager was UNBELIEVABLY AWFUL as he was arguing with me and saying stuff like I had went home and ripped it and kept blaming it on me. Unbelievable and I wish that manager is kicked out of the JD immediately.
December 2023 by Nimil Doshi
WORST!!!! place for shopping. The staff is trained to be rude. They get away from you once they reliase its their fault, and they dont have words to defend themselves. They sold me a defective piece of a FILA shoe ( probably duplicate). Saying duplicate its because if you buy any branded items and you find it faulty, they will never ask 2nd question to you and they will refund or return it. But here it was not the case. They were giving just ridiculous response such as, sometimes they display shoe can be different from a new piece of same kind. I even told them to contact FILA for this defect, but they denied. The manager was so great and legend there when i told him about the defect that his hurting me and i can feel that, he was like just had a simple glance at shoes and declared that shoes is not defective, why he is manager? He should be working in quality department as his eyes got some sort of special lens that he can see and judge whether the shoes is defective or not.
December 2023 by Hamza Jama
The girl in the till today 4:23 helped me download the status app very helpful great service
November 2023 by Recee Adana
Excellent customer service from all the staff, 10/10
October 2023 by Saniya
Went yesterday in to buy a pair of trainers. Service was quickly helped by a member of staff. He found the shoe I was looking for and was able to get. My size correctly and quickly.He was brilliant and very helpful in this process. He also offered me a cleaning product. Overall it was a great experience.
October 2023 by farhan vohra
It was a great experience at Jd today. staff is very helpful specially in textile a girl helped me a lot and clear explanation about the nike clothes. She offered me a cleaning product too. Keep it up ?
October 2023 by Nihad Rs
JD Sports provides a wide range of sportswear and footwear, but at times, customer service could be more attentive. Still, a good option for athletic gear shopping.
October 2023 by Mauro Tavares
To be refused entry on the shop at 16:40 on a Sunday when closing time is 17:00 it?s a bit frustrating.. not sure I?ll return.
October 2023 by Alessandro Islam
Came to collect and clock collect order, and i have put my details down as collector but did not let me collect order