March 2024 by M Elfeghi
The worst pharmacy I?ve dealt with in my entire life! They will waste your time, make you come back and back and lie that they ordered your prescribed medication just to come back the next day and find out they didn?t. Rude, unhelpful and shouldn?t be open. I?m making it my personal mission to get this place closed or fined for their shady business.Let me emphasis here that miss Delafruza - the dispenser, should not be working in medicine and should get out of her power trip she has over patients. Many negative experiences and always with her.
March 2024 by Abbey Robb
I transferred away from this pharmacy last year after they were incredibly unhelpful on a number of occasions.When people come to collect their regular medication it would be helpful to let them know if they need to organise more repeats when you?re handing them their prescription, rather than telling them when they come in to get a refill.This happened to me multiple times, even after I asked them to help me keep track of when I needed to contact the GP.The final straw was when they didn?t have a specific medication in stock and told me to go and walk to the pharmacy nearby to see if they had it in stock knowing full well that I?m disabled and struggle to walk. They wouldn?t even call the other pharmacy to make sure they had it in stock before I went.Overall terrible customer service. Much happier now I?ve switched to the independent chemist just across the road
February 2024 by Haru Lee
Indian lady with glasses, most unhelpful creature. Said hello 4 times until she notices me while I was standing next to her. Asked for CeraVe and didn?t even look at me, just sent me to look in the skincare section.
January 2024 by Mostak Askor
Supportive staff
May 2023 by Michael Mckellar
I had to pop in chemist real quick emergency has I was being attacked by pollen ? ? anyway the man behind the counter show me what I needed and I purchased my defenses to deal with my hay-fever ?
February 2023 by Paul Falzon
Never ever go back to this pharmacy the staff are clueless and very rude
October 2022 by Sultan Nazer
How does a pharmacy have no alcohol swabs or a first aid kit ?
July 2022 by Cayley Bilocca
Monday the 13/06/2022 - 9:10am: Asian male serving behind the counter REFUSED to give my partner the morning after pill on my behalf, even though I'm bed bound and cannot walk! No explanation why?!?
May 2022 by M U
Very slow at processing prescriptions.Staff seem to find it hard to multi task. I find it rude when they keep you waiting. They start doing other things in the middle of dealing with a customer. Not the usual boots standard here unfortunately
April 2022 by DpuizY
Been here a few times, staff are generally very nice to me and respectful. I've not had to wait more than 5 minutes to pick up a prescription and honestly, it's just great to have a pharmacy practically a 5 minute walk away! Great!
April 2022 by S Wapp
Incredibly helpful over the phone and in person arranging prescription and then pick up from outside the pharmacy when suffering from Covid. Cannot say enough how helpful it is to be able to ring up without some call centre and have the phone answered (doesn't happen with all pharmacies) and then for them to actually sort everything out for you. And it was sorted quickly too. Big thank you.
September 2021 by Z X
Lovely, patient & very helpful staff...this is a tiny Boots, mainly for essentials and prescriptions. It can get busy at peak times but the staff are incredible, which can't always be said about some customers..please, be patient and kind to the staff here, they take so much unnecessary abuse from people and don't deserve any of it.
September 2021 by Mohammed Uddin
Very slow at processing prescriptions.Staff seem to find it hard to multi task. I find it rude when they keep you waiting. They start doing other things in the middle of dealing with a customer. Not the usual boots standard here unfortunately
September 2021 by Jubes A
They allow 2 customers in the shop at any one time. You need to wear a mask and keep 2m apart. Staff were friendly.
August 2021 by BrickLaneNinja London
Boots chemist shop: the service is slightly slow and people had complained and I'm sure they still do ,but it goes to deaf ears.Customer service is sometimes good.Other than a slow service at times, the shop does not have a good collection of what you normally will find in a boots store due to its size?I can't give it 4 star, do not know what a 4 star chemist is. Perhaps it needs to pick up on good customer service skills, or have other services which will cater for the most vulnerable or maybe there is one? Not visible and not much information.However I think this should reflect the community and to some extent it does.Therefore my rating is 3 star.