Staff are completely unaware of consumer rights. They absolutely disregard what their head office says and when you ask them to pass on your details to a manager (who seemed to be conveniently absent that day!) you'll just never hear from them.And this was over a £21.99 watch that was broken already in the box, who knows... read full comment
December 2023
Tried to return an unused electrical item, before even opening it the girl had an attitude and clearly didn’t want to. She then involved the ‘manager’ who immediately said no as it was used. The attitude of all the staff was shocking, and the way in which they spoke. Judging from other reviews they are clearly refusing... read full comment
October 2023
Extremely rude staff and Manager. Manager called Rosemarie is so lazy and not helpful at all. I tried to return a faulty phone and she refused to even inspect it and was asking stupid questions.
