March 2024 by Kevin Pope
Very helpful. Discuss store. Pleasant staff.I bought several tops that were fairly unique and good quality and price.
March 2024 by Namita Kohli
Love the clothes..bags?footwear?love everything about River Island
February 2024 by ???? ???????
An excellent store, but it is preferable to buy from it during sales
February 2024 by Frezy Anklesaria
Do not order online if you live in another country. I live in Switzerland and a wrong size was sent to me. After several emails repeating the same thing I am fed up as my ask was very simple. Why would I send the good back at my cost for no fault of mine. Seems customer service is ROBOT's and don't understand anything. Quite a frustrating experience to deal with them as any one who understands English would be able to reply accordingly but not once have they responded correctly! frustrating and not acceptable at all ..
January 2024 by Kamy G
Love the products of river island
January 2024 by Nathalie
Lots of choice at affordable prices!
December 2023 by Hanna Ksiazak
I know the shop is busy but is that a reason to deliver that poor customer service?First I asked one person working in the shop where is one item she showed me by finger ok maybe she couldn?t walk with me fine, the item wasn?t there. I went to till and the lady said she doesn?t know if they have it and can?t I see she is serving someone else?Really? As minimum be nice to people! You don?t care about sale ok fine but at least be nice. So upsetting as I love that brand
December 2023 by ???? ?? ????? ??????
Nice collection
October 2023 by M
Who hired the members of staff here?!?! Service was terrible!!! The sales clerk was at the desk tapping her nails on the counter as a way to suggest she was waiting. What happened to BASIC customer service such as "Hi, can I help? Or next please" Then handed me my items saying "here" which was just about audible. River island please invest in some customer service training for your team. Very appalling!!!!
October 2023 by nsd uc1
Yesterday at 7 pm I was attacked verbally by the security guy at this branch ( it was heavily raining outside, so I came into the shop shaked my umbrella at the door on the side) Security jumped at me and started yelling aggressively!!!! Security told me that he is going to finish his work and find me at the street!!!! Unfortunately no employee standed by me, no one asked him to stop! ( every single word I said was recorded on CCTV) this is sounds dangerous ! I am going to sue this company as they chose this dangerous person to be a security at thier shop.
August 2023 by Sara Pereira
Massive shop with great variety of items available
August 2023 by Liisa L
Beautiful clothes, neat store and friendly staff!
August 2023 by Wunmi Saka
Love you clothes,easy and satisfying experience. Currently running a sale.
June 2023 by Simon Jones
This store has some pretty nice stuff in it, but it?s a really slow at the registers. In my case I had to repack the jacket I?d purchased as the hapless sales clerk couldn?t have more screwed it up into the bag.Changing rooms are excellent, many and spacious.
June 2023 by Samantha Fontaine
I absolutely love ?? ? the stylish, up beat ? and colourful choices here at River Island! ? There are an island, as they have a unique brand quality of products ?? ?? ? ? Well done for getting it right ?? Staff are very helpful, and most of their people are up to speed on knowledge of their products ? Go River Island!??