March 2024 by Deb Noble
Fabulous visit yesterday, International Women's Day! Free Prosecco and a wonderful female jazz singer in the wine bar on the third floor! Must mention Chloe who was promoting the event and giving out the vouchers! She was lovely, she did a great job...we will definitely use the wine bar now we know it's there! A really delightful afternoon!
March 2024 by Jen Robinson
Went today to Oxford street branch basement . Friendly staff . Man at the till wrapped up my little plant very well . thanks
March 2024 by Leanne Sale
You must go and use the beauty concierge service with Gulan she is amazing. Went to book with my daughter didn't realise you had to book in advance she gave us lots of great tips and helped us so much she made our day can't wait for our full appointment. You are a star thank you
March 2024 by Lea B.
Last month, I was amazingly well advised by Dionne as I wanted to get some Caudalie products. She was knowledgeable, patient and really kind. I've used the products the past month and have had comments on how good my skin looks. Thanks Dionne!
March 2024 by Kevin M
Perfect place to find everything you need, from homeware to clothing and food at the Waitrose downstairs. Fair prices and great quality
March 2024 by Mgbike Chidi Vitus
John Lewis & Partners @ Oxford Street is an all holding mall.After your shopping you go to the fifth floor and eat thier delicious meals.
February 2024 by Chris Macera
Wanted to say thanks for the really great service from David and the team today helping me out with the purchase of a bed, and miscellaneous other items. Highly recommend.
February 2024 by Maboko rosinah Hayat
I love shoes and they got my style my favorites ? ? ? ?
February 2024 by Zizi A
Shout out to Russell, he gave his opinion and advice on a watch I was trying to buy. Amazing customer service. Very chill dude. Much appreciated for the service mate! ?
February 2024 by MLCC
I bought terrible quality children?s wellies which fell to pieces after about 10 hours of wear, six holes all over. I told customer services and was passed around seven people before being told that it was wear and tear and they wouldn?t do anything about it.
February 2024 by Laura Gio
Needs to better indicate where the elevators are, seriously.
February 2024 by Guillermo Fernández
All yo could need
February 2024 by A M
AVOID THIS PLACE Do not buy from John Lewis, they have left me shocked and appalled. Firstly I went out of my way to purchase a quite expensive £60 bathroom robe online as a Christmas gift. Come the day it tuned out they made an error and I what I got instead was an alarm clock. I reached out to John Lewis customer service and they said they will issue a refund once they were able to pick up the alarm clock. Issue was I had booked a holiday for just after Christmas. Despite this being their mistake and ruining a Christmas day gift they have withheld my money because as per their return policy they needed to schedule a return to issue a refund. Despite this being their fault John Lewis refused to offer any alternative arrangement or even offer some compensation as a gesture of good will. Please stick to shopping at places with good customer service like Amazon avoid the headache and anxiety of dealing the John Lewis.
February 2024 by Ham Neshin
I recently visited John Lewis Oxford Street for the first time and was thoroughly impressed. The variety and quality of products are outstanding, covering everything from electronics and home goods to fashion ? particularly the womenswear department which had an excellent selection of brands. As soon as I walked in the store I was greeted by a member of staff, and in every department I had a welcoming and friendly face come to my assistance. I heard from friends that John Lewis has an unbeatable customer experience compared to other stores, and this is true. Every time I visit London I will make sure I pop into John Lewis again.
February 2024 by Elisabeth David
Great shop! Especially the lower ground floor, beautiful puzzles and decorations, not to mention the nicest kitchen tools and accessories possible (thermos, tupperwares, mugs). The cafeteria is very nice. Full of history, too - crazy to imagine this store was bombed during WWII!