March 2024 by syeda afreen
I am not happy with the services and there is lot of technical issue is there I am opening my current account and I stuck in some stage of processing my account opening and I have called multiple time to customer care services and they are chasing not solving problem at all
March 2024 by Baskaran Mani
Very helpful staff. It is a typical UK Bank customer service.
February 2024 by Praveen Bandaru
Never imagined that I'll be offering a positive review for a traditional bank or bankers ?Deepa from ICICI Bank East Ham has been massively helpful in converting my savings bank account to an NRO/NRE account, something that I struggled to get done by myself through digital means.She made it all look very easy and also went an extra mile in addressing all my concerns convincingly with a lot of patience.All I had to do was visit the bank twice - the first time to understand what's required of me for the process and the second time for getting it done. The job was done in less than an hour. Deepa guided me through the entire journey.This experience reinforced the need that I always felt to have access to a physical bank, in spite of all the advances that banks made in the digital space, particularly the neo banks.Thanks so much ?
February 2024 by miguel mendez
I went into the branch in Eastham and was pleased to get my Nro and Nre acc opened by this Amazing lady called Deepa who was so efficient and made the opening 9f a new account one of the best experiences that i have had in banking and that's a big well done to her and the entire team at this particular branch keep up the good work and customer service. We'll done and I wish you all very happy and prosperous 2024.
January 2024 by Harshavardhan Vedantham
Yesterday I went in for ICICI East Ham branch for a personal attestation purpose and then I met Deepa who is too good at receiving customers and solving their queries.My entire purpose of visit has been changed and I got my account opened within 30 Mins which was supposed to take 2 weeks or more.Excellent work and effort from Deepa.I strongly recommend Indian diaspora who are willing to open NRE/NRO accounts to visit East Ham Branch (if it?s nearer for you) and get your work done swiftly without any problems.Thank you so much to Deepa and ICICI bank for the services. ??
January 2024 by Rasesh Patel
Amazing bunch of professionals in this branch. Went to open an NRI account and was completely satisfied with the service I received from Deepa and her Team. Even the branch Manager Mr Dua took time to come and speak to us and ensured we were looked after. Cant expect anything more!! Keep up the good work Team ICIC-Eastham???
November 2023 by Nikhilesh Lal
Good bank for Indians. Helpful staff
September 2023 by Shyam Menda
Great Service - the staff is very helpful, and responsive
September 2023 by senthil kumar Arumugam
I went to East ham branch today for NRI account opening and it was pleasure experience interacting with Mr. Dinesh Nayak who helped me with whole account opening process in quick time. Good customer service and highly recommend this branch for NRI service.
July 2023 by Kalyani I
customer services at its WORSTdecency, dignity, professionalism at the least including the branch manager Sunil Dua lacks professionalismthe team Jini, Priyanka worst at its bestI wonder why they bring uneducated half educated people from India to perform customer services roles, the processing team sits in india lacks international bank transfer knowledgethey reverted my payment back with out even notifying me, that I have taken. a legal action on them , after my experience many of my connects have closed there accounts with B grade bank ICICI which was also involved in money launderingkindly dont open your account here, inspite of putting application to close my account these shameless idiots still kept my account opened , utter shameless disgusting unprofessional fools with no knowledge of how to serve customers, lacks manners , worst bank ever
July 2023 by Vivek Chikodi
Very fast and efficient service. Got my account created within minutes with clear and detailed explanation. Hassle free experience.
December 2022 by Anil Raj
I am having account with this bank for nearly 5 years. The bank offered whatever service I was in need of. Very easy and no Hassel. Couple of years back when my card was stolen, they guided me very well to recover it, GBP to INR transfer is very quick with competitive rates, customer care is always available... Recently I had a need to transfer money from India to UK and when I approached the Bank, they were so cooperative , did all the process so quickly. Even though there were other staffs attending other customers, Abhishek is the person who served me and it was a very good service from him. Overall the Eastham ICICI branch is very good 5 stars to them.
December 2022 by Banani Ghosh
Very good service I?m very satisfied with your staff , Abhishek served me very professionally, looking forward to comeback again.
November 2022 by Akhil Kalra
Highly professional and supporting staff. Many thanks to Sheetal for prompt action and guidance in handling my case. Highly recommend for hassle free banking and supportive staff.
November 2022 by SA AHS
Very efficient and dedicated staff resolving customer queries and issues promptly.Dinesh looked into it and assisted immediately. Thank you..??????????