Very Poor on-boarding process. tried to upgrade my membership to a premium facility as the Strand gym is far too busy and cant book the classes due to being over booked. The upgrading process is as painful as leg day!
February 2024
I have joined this gym not even a month ago counting on high level of customer service but I must say I have received none of it.The reception team is barly saying hello when you enter, they re miserable and unhelpful.I come to the gym often BEFORE my work as I often work in the afternoons, which means I am restricted time... read full comment
February 2024
Firstly it should be noted here that the staff are a credit to the organisation and could not be more helpful. However, unfortunately this is not backed up by investment in this facility. The mens showers contain mould and have done for a good few months. The cross trainers and bikes are now very very dated and could do... read full comment
Our Strand gym and health club near Covent Garden has everything you need to achieve your fitness goals. There are fitness classes to join – from early-morning Barre to post-work BodyPump. A pool to glide out some lengths. A luxurious spa with a new suite of treatment rooms. Plus, a juice bar to make sure you don’t skip breakfast. With a range of membership options, get started on your fitness journey today.