FILTER ON ZERO STARS - Everyone is complaining (and on trust pilot)WORST COMPANY EVERBrought a set of towels for my new home, no mention on the website about warehouse issues. Placed order was quoted 3-5 days .. waited over 7 days then contacted Customer service (CS) to be told they are moving warehouse and having issues.... read full comment
November 2023
gift card, had issues ordering on line and using chat, after over hour advised to phone, placed order by phone and given a £10 gesture of good will, later received email informing me the £10 should not have been given and my order canceled
November 2023
Terrible and appalling customer service. I've been due a substantial refund for almost two months now. The original refund amount was entered incorrectly and so now when we go to do the balance refund amount, Visa does not accept it as it thinks its suspicious activity. I am given the run around every time I call. I have... read full comment