March 2024 by paulina kostyrko
Uoe is a true gem in the neighbourhood. Both the post office side and the store. Everyone is always so helpful and happy there. Their service and friendliness add to the community of stoke newington. Moiz was specifically helpful today finding a quick and easy solution to my problem. I always know i will be taken care of when I go to UOE!
March 2024 by Me O
The assistants are rude. They?re extremely reluctant to help you and can?t even smile or communicate like normal people when you ask a simple task like sending and collecting your parcel. They?re friendly towards each other though. What?s wrong with them. If they hate customers why choose a store front job?
March 2024 by wendy marshall
Excellent customer service received from Tejmin.Couldn?t have asked for more pleasant interaction and excellent advice on how to renew a driving license.I would go as far as saying, that this is the most pleasant experience I have received from the post office service.
March 2024 by Anna K
I used the passport renewal service at this post office a couple of weeks ago. The person who served me was pleasant and helpful, but I didn't feel that going in person offered anything additional to the online process. Plus, I've just been contacted by the Home Office to say I need to supply additional docs - this was a clear requirement from the start but the clerk was dismissive and said they didn't think it was needed... so all in all, going to the post office has cost me unnecessary extra £16 and delayed the whole process. Would use for regular posting but would recommend against passport renewal service (or, please offer your staff better training...)
March 2024 by Margaux F
I rarely write negative reviews if ever. This is the closest Post Office to my house and I will now go further to not suffer the staff. My last visit generated incredible stress as staff were incredibly unhelpful and rude. "security" man and stationery seller was not even hiding his satisfaction at denying me help. This is a public service and a touch of kindness and humanity is paramount. Guess this is useless to tell to souless people obviously just here to clock in clock out and utterly disinterested at delivering a proper service. This is not the first time I see such behavior in this Post Office, and therefore have been proven my point. Will stop using this Post Office, very disappointed.
February 2024 by Olukemi Adekunbi
I was in the post office yesterday and I overheard a conversation with two member of staff. A man was very bad and rude to a young lady. This type of behaviour should not be appropriate when they are customers in the post office..
February 2024 by Fifi
The woman with glasses who works at the post office was extremely rude and impolite. She was rushing us and telling us that she has other customers so we need to hurry up. She did not say this to any of her other customers before us who took longer than us. Her attitude changed when she saw us (the only two brown people). Other members of my family have had this experience before with her, where she has been very aggressive and spoke in a very condescending way.
February 2024 by D ?DGI? I
AVOID if possible. RIP OFFS , GREEDY , UNHELPFUL PEOPLE.
January 2024 by Robin Muir
Moiz was very friendly and helpful when I needed my passport photo done !
January 2024 by m virgo
I dislike using this post office simply because of the weird energy coming off the mostly blokes behind the counter. They also seem to take an odd pleasure in disappointing you. Collecting a parcel today on behalf of a friend, armed with her passport, assured (by Evri) that ID with the name of the person to whom the parcel is addressed should suffice, I approached the counter. Then the little man with his little smirk, said no, not possible, and boy did he get off on it. It was also absolute nonsense, but in that moment, I guess the pull of the quiver of excitement he got from denying me, was too overwhelming. He could not resist. Why get off on such pettiness, why not - and this is just a radical idea on my part - just serve the community. I fear also that had I been white, I would've had a very different experience.
January 2024 by Tom Norton
Moiz was very helpful and got my printing sorted very quickly
January 2024 by Spot Phase
Thanks for your help Moiz
January 2024 by Farhana Dawood
Excellent customer service by staff member Moiz when I visited the store today, he was very patient and kind. Thank you for helping me find what I was looking for.
January 2024 by Libby Middlehurst
Mood was friendly, fast and efficient:)
January 2024 by janice tilbrook
Moos the assistant was very helpful and sorted out an issue with posting
