March 2024 by Albany Nash
Absolutely fantastic service and product. First time at Specsavers Strand and from now on I won't go anywhere else! Many thanks to Shenaz who was amazingly helpful and knowledgable. Thanks also to Tesh. If you need an eye test or glasses, this is the place to go!!
January 2024 by Andie Georgiou
Amazing service very helpful and professional, All of the staff were attentive and friendly, I just couldn't have asked for more, and very knowledgeable. I have been going for years to get my eyes seen to and getting my glasses from them.Best service ever. Thank you all very much appreciated and keep up the good work. ?
January 2024 by Andrew Neophytou
Really professional and helpful staff . Never had a bad experience in this store and will keep coming back !
December 2023 by Abdul Monem
Very friendly all of them . Specially Shehnaz. They care of the customers like a family members
December 2023 by Pierre Imarni
Really kind, patient and knowledgeable staff.I am very squeamish with eye-related things and struggled with my eye test. I needed many tries for scans, but the store?s team were very kind and patient.
December 2023 by Tuti Fruti
I went for an eye test. Test wise- great! Customer service- trying super hard to sell you and felt pressured.Howevet, beware one of the ladies signs you up for the optional £10 test without telling you. I went to ask how to book my test with the voucher I got from work and she did it for me (but skipped to tell me she signed me up for the additional test).I was told when I went for the appointment.Test wise- great! Everything went lovely! Very professional.Now the dodgy part- I felt very pressured to buy glasses, for computer. I spent £75 for glasses which make me dizzy and I HATE! I was not even sure I wanted any glasses when I came out.The lady did show me some of the more expensive range.One thing I will give her- she did do very hard to sell me stuff, but she made sure they fit my face shape! I give her that!!!.I will probably go back and see if I can return them.I got a second pair for free which looks like a cheap pound land glasses.Honestly, next time I am going somewhere else for a test! Never stepping foot inside (unless to try to return the glasses).
November 2023 by Richard Moorhouse
I needed a minor repair to my glasses and they were so friendly and helpful. It was all done in 10 mins.
October 2023 by Victoria Moffett
I received great customer service from Priscilla this afternoon. She was able to help me with reordering contact lenses, which I needed pretty urgently, and talked me through other options available. Really helpful - thank you!
October 2023 by Sharon Merrick
Thank you for helping me yesterday evening when getting dust under my contact lenses very helpful friendly staff nothing was too much trouble making sure my eyes had calmed down before putting lenses back in highly recommend Sharon
October 2023 by Kaye Fernandez
My top branch for specsavers!I usually go to a different branch but they didn?t have appointments that say hence I booked with this branch for an eye test.Staff were amazing! Especially Shenez! All them were courteous and really friendly and addressed all my issues.
August 2023 by Stefan Bonchev
Excellent and speedy service, the sales manager from Mauritius had great manners towards customers and accommodating to the situation of the client. Got my lenses changed in two days while keeping my glasses at a great price while everywhere else they wanted to take my glasses away for one week and charge me double. Thank you
August 2023 by B F
Only visited for a eye test and confirmation of cataracts which was done the attitude of the optometrists was very arrogant and talked down like I was stupid. Don't under estimate your customers and patients knowledge. Won't be visiting again and booked another appointment with Optical Express.
June 2023 by M G
As a long term client I was treated bad lately and told to do and pay for tests which I already did. The person on the reception was rude and very unfriendly. I won't come back.
June 2023 by Arti Dillon
Lovely clean place and kindly tightened glasses I'd bought from a sister store
May 2023 by Deirdre Kelly
Professional, efficient and friendly customer service. A new modern Specsavers store.
