March 2024 by Emma
I?ve never experienced such rude and unwelcoming service in a post office. All I did was return a few parcels which I thought would just be simple. Don?t have to communicate much, but wow was the woman just PURE RUDE. I always give people the benefit of the doubt when having horrible experiences as some people may be having a bad day and that?s ok. But How can you have a conversation about a customer who?s standing right in front of you to another member of staff and start laughing? Sorry but I just walked in and wanted to return a few parcels. Seeing as this post office is in the city you?d think she?d have more of a professional attitude and try not to make people feel as if they?re beneath you.
March 2024 by Fredrik Ostlund
Renewed my driving licence. Staff was exeedingly friendly and helpful. The renewal was extremely quick and easy. Highly recommended.
February 2024 by August Nilsson
Sending parcels in the UK is a bit confusing but got a lot of help!!
February 2024 by Mathew Lee
Staff are extremely unhelpful. The man with the beard on the left is always trying to give customers a hard time. My parcel was 5 grams over (equivalent to a teaspoon of sugar), they would not let me post it, even though they did so the time before, took the exact same parcel to City of London post office and there was no issue at all. If you want to post something, go to the City of London post office. Staff are much friendlier and helpful
February 2024 by Jamie-Lee Simpson
Manali showed great service with a smile. Prompt and efficient
February 2024 by Ello Goldy
Manali very helpfulShe's was incredible
February 2024 by Girish Hingorani
Fantastic service, as always. Very patient, provides guidance, don?t rush you and serving with a smile. Manali and Himadri, thank you very much.
February 2024 by Stephen Brown
Rude staff with a can?t be bothered attitude.
January 2024 by Aleksandrs C
horrible place, twice has been there and twice the post office staff tried to overcharge. The envelopes were weighted already and the stamps attached, only need proof of post, asked to pay more, very upsetting service.(the price to post was checked online)At lunch time the take away shop that shares the premises with post office, the staff carries hot trays with food around, all this looks very upsetting, low grade post office. Only 1 star.
January 2024 by Mauro Tocco
Meera was really helpful with my query and helped me resolving a problem that I was experiencing. She took the time to explain me the process and what she could do to help. All the staff is very lovely. I visited before to deliver a parcel to UK and to Italy and the gentleman at the counter assisted me throughout the process
January 2024 by Chen-Shuang Wei
Went to this post office this evening to send a return. The lady sitting on the left hand side was not very welcoming as she kept looking and smiling at someone else behind me when she was dealing with my parcel. She didn't look at me at all and it felt like she was ignoring me. Quite rude to be honest. I didn't expect her to be cheerful while serving customers but she should respect customers more.
December 2023 by Sean Kw
Paid for tracking, but the tracking simply does not work, it does not update. Status has not changed for 4 weeks. Called the hotline, had to wait for 40 minutes in the queue. Issue still unresolved, package whereabouts and status unknown. What a joke
December 2023 by sekar
I am reviewing the restaurant at the Moorgate post office. I have visited multiple times and the food is consistently delicious. In the evenings, I enjoy eating Samosas and Bonda's. If you enjoy North Indian cuisine, I highly recommend trying this place. The seating area is small, only fitting two or three people, but I usually prefer getting takeaways.
December 2023 by Divya Sameera
What an absolute festive vibe one could expect at a post office located in the heart of the city. Colourful Christmas decor, all the staff in pretty Christmas jumpers serving the qué with patience and politeness irrespective of how busy this office gets ( it's holiday season ofcourse!). Icing on the cake is the aroma of the food served on the other side. Never thought visiting a post office would be this wholesome. The customer service is really good. I had multiple packages to send to different countries, and the staff here helped me so so well. They ensured I had all necessary documents filled and labels done, it's rare to find such great customer service I must say. And on my way back, I stopped to get a take away from the food section. Again, great service and the flavours were on point. I highly recommend this post office to everyone. They have the best staff and amazing service!!
December 2023 by Walessa Fernandes
Meera at the counter was just so sweet and so efficient. I had only 15 mins to spare for a return and for posting a document.even thought the queue was long. She still managed to help me with both but above all. She was so kind and sweet and lovely ??