March 2024 by Ayse Spencer
It?s my local post office so I use it when needed but unfortunately it?s not a very friendly experience.
March 2024 by GamingWithToby
Today I sent a very expensive parcel and later found out I'd been scammed. I got there just as the postman was taking all the parcels and everyone at the shop was so incredible in helping me get the parcel back despite the postman's disapproval. Honestly the best post office in Brighton. Thank you so so much. Loveliest gentleman ever. I will forever be grateful.
May 2023 by jim logic
Fast service and very helpful, great guys
March 2023 by Ryan Bancroft
Misleading rates and unfriendly service.
March 2023 by Sunil Radia
This business has a new Google entry - Ann?s Community Shop. Mill Lane Post Office closed many years ago.
February 2023 by Vinegar Mother
- Beware of misleading rates to send letters and small packages, I have been "misinformed" (or frankly speaking, told lies) about the rates and in classic Royal Mail PO and online I got cheaper options that I was told on two occasions "not available".- Beware of very short working hours and closure entire weekend.- Beware this is not a classic Royal Mail PO, this is shop on outsourced model.- Beware of long queues at all times.My recommendation - avoid at all costs, have a healthy 7min walk to West Hampstead classic Royal Mail Post Office.
November 2022 by samiksha kapoor
This place doesnt open on saturday. Its only monday to friday
November 2022 by Jazmín Juri
Update your opening hours if you?re closing early!!
November 2022 by Maria Anderson
FRIEMDHLY LOCAL LOMDHES
November 2022 by Lisa R Avalos
I made two trips here this week. The staff were exceptionally kind and friendly in helping me find packaging for a parcel and getting it posted. I definitely recommend them. Also, they have a good system in place for regulating traffic in the small shop during COVID.
November 2022 by Kitty Kitty
I was trying to post 3 small parcels overseas to my family and friends for Christmas. Prepaid and printed label online from Royal Mail homepage, but paid the wrong postage. Since there was a long queue, I was asked to wait while the staff served other customers first. I ended up waiting for half an hour, with no response from the staff. As I tried to join the queue again, people started accusing me of jumping the queue. It took less than 3 minutes for the staff to fix my wrong postage when it was finally my turn, but it ended up a 1 hour ordeal for me. I should have taken the bus to the post office at Cricklewood Broadway instead.
November 2022 by Drew
Great service in both post office & shop sections. Can have a bit of a queue during peak hours but they handle it well. Nice selection of magazines, toys & foods
November 2021 by Rob Graystone
Very helpful, polite and as fast as they can be with just the one counter!
November 2021 by Susan Smith
Think it?s a bit harsh to complain about slow service when they are taking appropriate measures to manage number of people inside during the pandemic. Always find them helpful and efficient and a lovely family run business in the heart of the community
November 2021 by andrea hauer
Excellent service, lovely family run business, always helpful, heart & soul of the West Hampstead community. also run an excellent Londis - amazes me how they manage to offer such a variety and well stock assortment of all kind of products in such a small place
