March 2024 by ACE ACE
Had a pleasant experience at this place, The Team were very friendly and helpful, 100% recommended if you need to grab a quick and nice meal.
February 2024 by Francois PAGES
Perfect place for having a tasty meal with extremly good ratio Qualiy/Price.I warmly recommend !
February 2024 by J O A N
Everything perfect except that they don't allow you to pay in cash.
February 2024 by Ady walters small
Not the best Itsu. Disappointing Teriyaki bowl. Sushi fine.
January 2024 by Antonio Smitti
Had some good food enjoyed my time there will go again.
December 2023 by Mihaela Stancheva
I was served by Ahmed and he was amazing. Will definitely go back :)
December 2023 by Jane Mokuolu
I work in the area and frequently come to Itsu for lunch, the main reason I visit is because of the wonderful and friendly service I experience from the staff, specifically Ahmed who is always provides exceptional service. He goes the extra mile and is always on hand to help with any of my queries. His warm and pleasant demeanour always brings me back to visit Itsu neal street.
December 2023 by Cobbie Yates
Honestly? I do not know what to say. Other I feel at a loss for words on the incredible service I received from Ahmed sahal in the itsu Covent Garden store today.This staff member had restored my faith in the brand , I had a bad experience a couple of weeks ago in St Pancras with old avocado in my meal. Not only did his apology for my bad experience feel compassionate , but he made every step to ensure this quality issue was not the case here and followed up with contacting the branch in question to improve thier standards.I mean it doesn?t get any better than that. somebody promote this man. The store was spotless , saw him tidying away afte careless customers while still maintaining a genuine smile. Delicious fresh food at the branch - I?ll be coming back for sure , thank you Ahmed !
December 2023 by Karolina Adomaityte
I come to Neal street Itsu a lot, bacause I work around the corner. And I have to say that Ahmed is my favourite staff member, always cheerful and provides exceptional customer service. I always leave with a smile:)
November 2023 by Mihaela S
I was served by Ahmed. He was absolutely amazing, really nice and caring and knowledgeable about the products. Will definitely go back
November 2023 by Luca Aguzzoni
Simple, healthy and tasty food, great attention to the
November 2023 by Ruairidh Brydon
Nice place, good food, the downstairs seating is snazzyVegetarian options: They had vegan optionsDietary restrictions: There was a good range of gluten free options
October 2023 by Trace Lund
Great convenient food, service was fabulous and so friendly,
October 2023 by Jasmine Shoureh
Ok this is my new fave Itsu location! Ahmed and Dia are SOOOO friendly and knowledgeable about the entire menu!
September 2023 by ???? ??????
Great experience,fresh clean fast and light meal to continue with the