March 2024 by Ewan Wilcox
Hugo Oliver recently completed a bathroom refurb for us in London. They did an excellent job with superb attention to detail and with minimal disruption to the rest of the house. The whole team from project manager to logistics to install team did a great job. We would absolutely use them again.
February 2024 by Frances Ottaway
I can?t recommend Hugo Oliver highly enough. While looking around for a firm to redo my tiny bathroom, they were the only people who would do what I wanted within a budget I was happy with. The whole process was very smooth. Paul and Agnes were a joy to work with, Agnes? design was perfect, and Kaspar, who fitted it, was very professional. His ?can do? attitude was a breath of fresh air and his skill, meticulous work and attention to detail resulted in a stunning bathroom - I am thrilled.
February 2024 by Robert Hughes
We had a new shower room and a new bathroom installed. The designs made great use of the space that we have. The advice we received regarding the products was very helpful.The quality of the installation is first class in all aspects. The HO team worked well together to support the installer. Excellent workmanship in the timeframe that we expected. A successful project and a positive experience from our perspective.
February 2024 by Jemima Swallow
We could not be happier with our Hugo Oliver bathroom. The whole process was extremely smooth, from my first call with Laurentiu, to Agnes? excellent design, and then Gek?s wonderful installation. The entire team was friendly, details-focussed,and went above and beyond to find products and solutions that matched our budget and preferences. Gek worked incredibly hard and transformed a top-floor former utility room into a wonderful, stylish bathroom in under 3 weeks. We have a second bathroom that needs updating and we will employ Hugo Oliver again to do that without hesitation. Thanks so much to Laurentiu, Agnes, Paul and Gek!
January 2024 by Robert Reid
Highly recommended. Great service from design to installation.
January 2024 by Kirsti Bass
We had our wonderful bathroom designed and installed by Agnes, Damien and team from Hugo Oliver.The customer service experience was exceptional and the quality of the workmanship throughout the entire build exceeded expectations. The most professional, friendliest and cleanest building site we?ve ever experienced during our renovations.We?ll definitely be using Hugo Oliver and team and fully recommend them for your project.
December 2023 by Lauren Harris
I am beyond thrilled with my new bathroom thanks to the team at Hugo Oliver. I would recommend them to anyone no matter how small or large your project.I live in a mid terraced property with an awkward narrow entrance and stairs up to the bathroom. Hugo Oliver were one of the only companies that reassured me my vision could work and we?d fit a freestanding bath, because of their experience with similar properties in the areas.Before working with Hugo Oliver I explored options and quotes with two other bathroom design companies and an independent builder.A few reasons why Hugo Oliver are the best:1. Competitive and transparent quote - and they will work very hard with you to find items that are the best quality within budget. The transparency is very important - they were the only company to give a clear price that included everything.2. Expert project management - the whole process from start to finish could not have been smoother. Clear communication at every stage, one central person to handle any queries.3. Speed - they were the only company who could commit to a start date within the timeframe we needed. There were some unexpected changes to the design as we stripped back the old bathroom but they were seamlessly worked through, it looks amazing and the project came in ahead of budget and at no extra cost.4. Quality - the quality of the bathroom fit is beyond my expectations. Having had lots of other work done I can now see the difference in quality. Janusz who did the work, was so professional, an expert in his trade and a pleasure to work with every day. He works really hard to make sure everything is as you?d want it to be and competed on time.5. Design process - Agnes was incredibly patient, iterating the design until we were completely satisfied. She brought all her experience to suggest the fantastic products we have, from so many options. It was great working with her in the showroom, see ours and her ideas in realistic 3D images. It was also helpful to be able to see so many options in person at the large showroom.Thank you team - we love it!
December 2023 by Jane Martin
We are delighted with our new bathroom & would highly recommend Hugo Oliver. The service was professional and friendly. Agnes was great to work with on the bathroom design and Adam did a fantastic job on the installation. It was a really smooth process from start to finish and excellent value for money.
October 2023 by Rosie Aneja
Very impressed by the knowledge and customer service here. I really felt I was sold the right products for me, my budget and my preferences. The showroom has a good selection on display but I do recommend booking an appointment and letting one of the members of staff talk you through the brochures. Thanks to Valentina and Paul.
October 2023 by Paul Gredley
Hugo Oliver have just completed our ensuite bathroom refurbishment and carried out an excellent job. Initially, Paul and Agnes provided us with a design and budget that met our requirements and this was followed by a high quality installation by their bathroom fitter, Kaspar. By its very nature the refurbishment of an ensuite bathroom is disruptive while living in the house but Kaspar was aware of this and minimised any disruption where possible.Communication with the team was excellent so we always knew what was going on at anytime. Overall, we would have no hesitation in highly recommending Hugo Oliver for a bathroom fit out or refurbishment.
September 2023 by Judy W
Recommended by my neighbour, I am happy to endorse the recommendation. Very competent and cooperative people. I especially valued the skills of the man who carried out the work, creating my new bathroom in an 1888 house.
August 2023 by Adina Neamtu
We found Hugo Oliver after a series of very frustrating experiences with other tradesmen and we were so happy that we did! Our old bathroom was riddled with problems, but Valentina and Paul listened to all of our concerns and seemed committed to give us a bathroom that actually works and looks good too.Valentina was our point of contact throughout, and she?s been nothing but brilliant. She helped us finalise our design, while also dealing with the logistics of ordering all products and storing them until the start date. They then delivered them when they needed them throughout the project, and at the end dealt with all the rubbish. This has saved us a lot of time and aggravation, especially as we live in an area that?s a nightmare for deliveries, but they never complained about it. Valentina has also been very helpful with any last minute additions or returns, and she replaced products right away when they arrived scratched.Our installer was Adam and he?s been brilliant as well. He took a great deal of time to make sure that everything works as it should, and our tiles are aligned to perfection. The bathroom looks exactly as the design that Valentina put together!In the end, we were so happy with their work and how easy it was to deal with them compared to other companies that we hired them to decorate the rest of our house as well.Fully recommended, especially if you don?t have a lot of time to project manage your own bathroom renovation - they?ll do it for you!
August 2023 by Miles Lockwood
Hugo Oliver were our choice for bathroom re-design and installation and we are delighted with the results. Valentina took us through the options and helped us choose what worked best for our space. The process was smooth and easy. The installation took over 2 weeks and this was because Janus? took proper care and attention. It is a complex process and we were amazed at his skills. The results are fantastic, the units installed high quality and we have a bathroom that is a significant improvement. 11 out of 10!
July 2023 by Andrew Culverwell
This is the second time I have used Hugo Oliver and cannot commend them highly enough. Agnes was so helpful and made choosing everything for two bathroom refits both easy and pleasurable. She even helped with the tile shop next door.
June 2023 by Judith Hudson
Agnes was friendly and highly knowledgeable, she advised us on a range of great options to fit out our new shower room. We agreed a staggered delivery which was really helpful in managing the project. Very impressed with the service overall!
