October 2023 by milly mccarron
Peaceful Sunday morning. Enjoying a mocha no rushing, no where to be and no screaming kids in sight. Team could be a bit happier behind the counter but who am I to judge, it?s a Sunday. At least my mocha wasn?t burnt like my one yesterday and a different location.
October 2023 by Gina Xn
My coffee cup had coffee dirt all on the sides on my last visit and 3 occasions now my coffee has been very grainy at the bottom. I also got a cheese and tomato toastie and It was like chewing leather. Very tough to eat.
October 2023 by Jenny Bass
Got overcharged for an item. Didn?t bring it up as it wasn?t a life-changing amount, but the girl behind the counter should?ve been a bit more attentive. She was also rude and snappy with the two customers before me.
August 2023 by Venture21527004278
I used to love this caffe and was visiting all the time when I was in London, today I was shocked how I was served, no plates no cups they put cake in the plate with plastic fork and plastic cup with cappuccino. Polish woman who was serving was extremely impatient, rude. Never going to come there again and would not recommend anyone to come there too. Shame on owner !
July 2023 by Alex M
Service was really fast and good. Barista was friendly and the drink superb
July 2023 by Oo L
The staff members were very nice and friendly. Efficiency makes my nice iced latte. Nice clean tables and quite spacious, away from crowds. Very nice branch.
June 2023 by Pedro F
Unbelievably, they close till number two without informing the customers in the queue, thus we had to switch to till number one and wait 10 minutes longer.
May 2023 by Fabiola Razack
The gave me watery tea in a takeaway cup instead of a cup and pot.the lady who served me was rude and not at all considerate. She said " we don't have"that is a tea pot and cup.in Victoria Station. totally outrageous.
May 2023 by Rosie
If I could give zero stars I would. Been a few times and every time I've experienced terrible service, coffee was awful ended up throwing it away and the floor is so sticky.
April 2023 by Angélica Evangelista
terrible service, there were 40 minutes left to end the service and they didn't want to make a Frappuccino because they had already cleaned the machine to finish the day's calls.
April 2023 by Ruth Reynolds
Service was pretty bad. Came an hour before closing and they made us feel pretty unwelcome
April 2023 by Travel773780
Awful, worst coffee, rude service. Has put me off Costa. This was one at Victoria Station. Just wanted a coffee.
March 2023 by Sue Tanner
Costa Coffee ??In Victoria Station LondonGreat service ?Happy staff.We had Caramel Late's and cakes they we're great ?
March 2023 by Laura B
Tonight's service was fantastic - efficient and prompt. The barista maestro deserves a salary raise!!
March 2023 by Charlie
Incredibly kind staff on Sunday evening, I had been struggling with my hands and dropped my drink as I left the shop. I started to clean it up with the napkins I was given and a packet of tissues I had with me and a member of the team came out with a mop to help and asked his colleagues to make the drink for me again. Amazing customer service.
