January 2024 by Cara Smith
Very busy today, with one guy working, but he was brilliant! So efficient and we didn't wait long at all considering he was alone. He is a credit to Nero - please recognise him ?- visited 13/01/24 around 11:00-12:00
January 2024 by Emma Smith
It was super busy here today and there was only one guy working, but he did an absolutely amazing job getting through everyone - didn't wait long at all even though it was busy. Coffee was great, service was great ?
December 2023 by Tim Groves
I was really disappointed with the service I experienced here today. My valid free coffee voucher wasn't accepted here - and the assistant, Sabana, was really unhelpful. I had to go to a different Nero to redeem it.
September 2023 by kaysM8542UN
My friend and I visited your Curzon Street, Mayfair, London cafe on Sunday morning, 17th September. I ordered two Americano's from a very unfriendly, dismissive employee. She treated me with such disdain like my order was a total inconvenience. After she had 'served' me and my friend, I asked for her name as I was so disgusted. It began with 'S', I couldn't quite make it out, she was the one with a head scarf on. She asked if I had an issue and I said "yes, you are extremely rude!". I would also like to point out that whilst one was serving, the other was crouched down on her phone behind the counter and vice versa. I won't be visiting this branch ever again.
July 2023 by barenskiem
Good croissant, not sure about the coffee. Staff were responsive, seeing as it was early on a Sunday. Scenic location especially if you can get a window seat.
July 2023 by A S
Ordered one cappuccino and a carrot cake on 26 of July 2023. The cappuccino tasted like hot milk, the carrot cake first fork crushed like cookies, i van tell it was left over. Went to the young lady who serves me(her name was Alexandra). Gave it back, no refund went to nearest pret.
July 2023 by Henrik Fisun
Best cortado out of all popular coffee shops around like costa or starbucks.
March 2023 by Elisa Arthofer
Hard to find if you look for it at 25 Dowgate Hill when really it?s located inside Cannon Station on the Ground floor ??
November 2022 by CheshireDancingqueen
It didn?t start well with no greeting. My husband asked for two teas, one black and one with milk on the side. Both teas were presented with milk, when my husband said he had asked for only one with milk on the side, the young blond lady visibly rolled her eyes and huffed. I fully appreciate that hospitality are struggling however there was no excuse for not apologising when it was clearly her fault. It was busy, they clearly are under pressure and we all make mistakes, just apologise when you get it wrong and don?t visibly show your frustration.
October 2022 by Sarah
Safest bet for coffee around Cannon St
May 2022 by 812pamelaz
I always look for one wherever I am. The coffee is perfect every time and when you drink it on site, you have it in a ceramic cup and not a disposable. The pastries are awesome.
January 2020 by YM C
Caffe Nero?tagline?Award Winning Italian Coffee ????????????????? Latte, ?????????????? ???Latte????????????CaffeLatte ????????????????.... ????Flat White??????????????......
November 2019 by Atanas A
Really fast, efficient service and happy staff, quality coffee as per usual-well done! Keep up the good work!!!
October 2019 by thomli33
the office is very close by to Nero and it is a chance for us, we need a coffee fix in our office. good quality at also good prices in london.
October 2019 by michael parkes
Assistant cold , a warm friendly approach would make visiting the shop more pleasant. Dont work with people if you donâ??t like them
