March 2024 by Giju Kim
Coffee frappe with half of it milk filled up. I guess they didnt havd enough ice but still made it available.
March 2024 by David Andronico
Coffee was very
February 2024 by Dr. Jeevashi Pareemanen
Great place for a quick bite and coffee and they are practically everywhere in London city. Best one is right beside Chancery lane station.
February 2024 by Lui Hernandez
The breakfast was excellent, the attention of the girl who served me personally has a lot to solve ?
January 2024 by AJ Lee
Some people at other tables are certainly unaware of their surroundings and are simple too noisy. I really did not want to hear another person's life history when trying to take in a great cappuccino.
December 2023 by Gill Entwistle
We ordered a myriad of foods and drinks. The staff were very patient with us and let us sit upstairs for a bit even though they wanted to close up. Thankyou!Vegetarian options: I had an egg mayo sandwich. It was very nice.
December 2023 by Martin Baker
Staff are pretty miserable at this store.
November 2023 by Michelle Ellicock
Went here for lunch today, the panini barely had any content. The service was poor and the servers quite rude. Won't be going back.
November 2023 by HAKAN Erten
Rude and dirty staf.,She licks her fingers and serves.
October 2023 by Daren Kenward
Good service serving strong coffee situated conveniently next to Chancery Lane Station.
October 2023 by DB CHANEL
333 High Holborn, London WC1V 7PXDear Caffè Nero Customer Service,I am writing to express my d. On 12/10/2023 at 8:50 in the morning, I visited the coffee shop and ordered a large coconut latte. However, the drink she served me was only half-full, with excessive foam on the top.To address the situation, I politely approached the staff member who served me. I kindly explained that I had expected a whole coconut latte, as is standard practice in other coffee establishments. However, instead of addressing my concern professionally and courteously, the staff member became aggressive and dismissive of my complaint.As a customer, I believe in constructive feedback and ensuring that establishments maintain their quality and standards. It was disappointing to experience such an unprofessional response when bringing attention to an issue with my order.I value my experiences at Caffè Nero and have always appreciated the quality of your products. However, this incident has left me feeling dissatisfied and frustrated with the service I received. I trust that you will address this matter appropriately and take the necessary steps to ensure that such incidents do not occur in the future.I would appreciate it if you could investigate this issue thoroughly and provide me with a response as soon as possible. Additionally, I kindly request that you take appropriate measures within your establishment to train your staff on customer service and handling complaints professionally and respectfulP.S. The staff started speaking and insulting me in Russianbut unfortunately for them, I understand Russian.Very rude!Very good and tasty coffee, the best which I drunk, but the staff is the impolite
August 2023 by Aneta Jane?ková
Very nice Cafe:) Friendly and smile staff. A special very friendly Nicol who helped me to choose delicious cafe.
July 2023 by Vanesa Jurásková
Staff here are very friendly. Coffee is always tasty. Will certainly go back whenever I'm in London.
July 2023 by Sabita Ghimire
Love my Nero coffee
July 2023 by J P
The gril was nice to me , but the. The boy (i am the manager ) full of in title of is possition working with a brand cap (new york ) learn how to act and talk especially if the costumer already iteract with a staff
