March 2024 by Harun Senkal
Very unfriendly employee at the checkout.Instead of helping, she showed me the menu on the cash register with her long fingernails.Organic Cafffe Latte doesn't taste good at all. Caution! The other types of milk are charged extra.
March 2024 by Sofia S
Absolutely the worst freshly squeezed orange juice ever, I?m not sure if they take their oranges straight from hell.
March 2024 by Huma Farooq
The staff was very rude. Severely overpriced. I?ve had much cheaper coffee in some of the most expensive places around the world. They did not even fill the coffee cup or attempt at cafe art. It tasted like instant coffee and the ?cake? was dry and
March 2024 by Vipul Dhariwal
Entitled staff and old
March 2024 by V D
Very expensive and horrible desserts. Not worth it
February 2024 by rahaf abadi
Would like to give Arman a shoutout to his amazing customer service and mannerism. He welcomed me straight away and was very polite. 10/10 service(Cafe concerto stand in the village)
February 2024 by K B
A so terrible service on Valentine?s Day evening we were ignored for 20 mins complaints logged with management
February 2024 by David Knowles
We bought two cakes from this brand. Both were very unsatisfactory, especially the lemon meringue pie (see photo). The pie was very old as it was bone dry and inedible. The other honey cake was not up to standard. We will not be going back ever.
February 2024 by Ilkin Gouliev
Diabolical service from cafe concerto. Waiting nearly 20 mins for someone to take our order and that was after going up to the waitress to take our order! It took another 15 min for starter to come and after an hour the main course still had arrived. Having complained to the manager, we paid for the starter and left as the level of service was just unacceptable. Only 2 waitresses serving a restaurant full of people on a Sunday afternoon.
February 2024 by F C
Lovely service(:
February 2024 by Julia Ella
So nice place and the staff very friendly. ?
January 2024 by Ahmed Elwakeel
Little bit pricey mid-day snack. wide range of desserts. No salads or diet friendly options though.Must try the honey cake.Smoked Salmon bagel + Fresh orange juice for £12.9
January 2024 by Charlie Music London
Over priced we ordered two beers nearly £10 eachBlack Forest cake £ 8.75And out of the blue calamari brought me large for £20 . I asked for something small like a starter. Plus everyone is adding service charges is like they except the customers to serve themselves. We end up paying £50
December 2023 by Mimmo Dode
The one star is an exaggeration for this store.I have been going to this place for years and it has gone so down that I have no words to describe it . We got a milfoil that was an absolute disgrace to call it a cake . Minimum 1 week old . We exchanged it for something else and was even worst . Ended up paying £ 33 for 2 slides of old , smelly and horrible cakes and 2 bitter orange juices. The all new staff has no idea what they are doing or why they are there . No one even apologised for the service or the bad quality . Be aware when you eat anything on this store as you can get food poisoning. We been through up since we left .The prices have triplicated and the quality has gone down to point of no return . Very disappointing
December 2023 by Jessica Clough
After 20 mins of looking at the menus (waited 10 min for those too) the staff forgot about us and never took our order. Sadly they seemed over worked and understaffed. The place was okay but you can tell it?s just one of those cafes/restaurants that just hike up the prices but don?t invest in quality. I?d recommend going to one of the other restaurants/bars down at the bottom on Westfield instead. If you?re not from London please don?t come here. Also noticed I?ll probably just get a copy and paste reply to this review.
