March 2024 by Richard Groves
Always friendly, always helpful
February 2024 by Antonio d'acunzo
The website it?s totally a joke , they not updating what they actually sell inside the store , I also said to the manager nicely to update their website and the answer I got while he was laughing on me was like it was my fault because I didn?t call them before , well done to them . I would never advice to anyone to come here after my experience .
October 2023 by Matt B
Well stocked / Friendly staff
October 2023 by grace mack
Great shop until they refused to take my 'scottish cash' - its Sterling! Won't be returning
September 2023 by Adam Collier
Lovely pet shop. Very helpful and friendly.
August 2023 by Miriam Rich
This is a great pet shop run by a lovely family who are very experienced in helping people look after their pets. They also deliver locally which is absolutely brilliant. They go the extra mile to help which is much appreciated, such as tonight when I'd bought the wrong cat food and they kindly redelivered what we needed. Really unusual to get service like that these days - do consider supporting this great local, family business instead of the big chain stores.
August 2023 by Mary Moris
They have such a wide array of pet supplies here, definitely recommend as the staff are very kind and helpful
August 2023 by Alan Puzey
Extremely well stocked shop for pet supplies.
July 2023 by Jane Plimmer
Good selection of dry cat food and helpful staff!
July 2023 by Camsvdb
Everything you want for your pet is here. They're helpful and friendly
May 2023 by Jasmin Jasmina
Dissappointed and will not be comming back.I popped in today with my daughter to get some treats for our rescue dog with severe allergies. The elderly woman was helpful and so was the man with long hair. My dog came from a very bad situation and has a crazy amount of allergies to the point we have to cook for him and have a specific mealplan for a dog nutritionist. He also gets injections because his allergies are so bad. Usually these last 4-5 weeks and we only get 1.5-2 weeks out of them - its that bad!Anyway, as soon as a man callled tim joined the search for treats it became unfriendly. He kept commenting on my dogs diet and that its not natural etc because my dog has issues with most meats apart from some exotic ones, eg crocodile and kangaroo. And because my dog also has issues with large amounts of lactose. He also cannot have apple, oats, coconut and countless more. On top of that environmental allergies too.I explained he gets injections, having to defend myself (why?) And when explaining the treats with cows milk would have too much lactose i got comments on that aswell. Many dogs have issues with lactose and for someone who works in a petshop i am dissappointed you don't know. Thats the reason why most dog foods would have cottage cheese or quark, because these are very low in lactose whereas plain cows milk has 5%. After leavingni felt sad that i have to defend my dogs diet and getting comments on it. I shouldnt even have to explain myself and defend his specific diet. And id rather think people would support looking after your dig so welll by trying to avoid all allergens? Ah yes and on the allergy tests i explained about, tim also commented on that apparently thats very odd and unusual with a funny look on his face. I assume tim knows better than our vets and the laboratory.Again, as someone who works in a petshop he should know that esp, when a dogs allergies are being ignore the body starts reacting to more and more. Its the same in humans and any gp can explain that to you.Verh dissappointed and obviously a loss of a new customer.
January 2023 by Jd Kotzee
Lovely little shop. Have got a great variety of pet foods and gear. Staff was fantastic.
November 2022 by Stojan Radulovic
5* service & some unique bones,toys 4 dog Pepe abroad...Thanks Tim & say hi to Mr.'McLaren' boss...
November 2022 by Susan Howard
Would not recommend. Useless when asking questions or don?t sell products you require
November 2022 by Richrd Askew
The man behind the counter was very rude to my wife and disabled daughter.Firstly we couldn't get her wheelchair in the shop and it is not posted anywhere we could see that it's 'Not' wheelchair friendly.He seemed very angry and belligerent when he was asked if they had any goldfish....in a pet shop!????As if we should magically know that a pet shop that still has fishtanks in place for selling fish doesn't actually sell fish... Especially as the person who bought us our fish (which recently died) told us they bought the afore mentioned fish from this shop!We will not visit them again.
