March 2024 by Gill Johnson
What a lovely welcome and fragrance as you enter. So good to sample different products. The staff were friendly and helpful. We were served by Amina - so knowledgeable. Will seek the store out again. Thank you.
January 2024 by Benazir Shareef
The shop assistant was super unhelpful and only paid attention to people who bought something. I asked for a sample and she immediately said they don?t have it even though she never looked. To me she actually seemed racist. I wasn?t covered in brands and logos like the people she was paying attention to and I am dark skinned so maybe she thought I didn?t have the purchase power.
January 2024 by Maryam Hussain
James made my experience at this store. He was so well informed, so lovely and so understanding. I think the experience has made me love the products even more. Massive shout out to James! ??
November 2023 by Lindsay Gairn
Beautiful fragrances. Bit pricey thoigh
October 2023 by Amina Mxx
Popped in with my son whilst on a day out the ladies were so lovely and welcoming the scent of the store was to die for!! We are in love with our handcream and lip balm perfect for the colder months also forgot what scent was sprayed on our lil bag it's so good thank-you for making our day even more special real credit to the company much love from mr9 and I xx
December 2022 by Jay Dee
I had an awesome experience in store. John really catered to my needs and was quick in his responses when it came to the nuances of skincare. He also educated me on the ingredients and use of the products, which was amazing. I really felt like I was purchasing intentionally. I?ll definitely be purchasing here again. Thanks again John!! (Visited 18/11/22)
October 2022 by Luciana de Morais
I love this shop. Pricy but worth it. Products last a long time. Staff are lovely, always.
September 2022 by Rejane F
Amazing products, great service
April 2022 by Oana Crisan
I had to write a review because I just had a truly amazing experience shopping at AESOP today.I had the lovely pleasure of meeting Jordan, he really took the time to show me on my hands how the skin care I was interested on was going to feel and that was so pampering too!Thank you so much for the great experience Jordan!Kindest Regards,Oana
March 2022 by Joao Azevedo Soares
Had such a good experience at the shop today. Friendly staff and love the products. Thank you for your amazing service
February 2022 by Gabriele Verikaite
The best customer experience I have received in 10 years. I love coming in to Coal Drop?s Yard Aesop store ? it?s the most zen space to wind down whilst shopping for skincare and fragrances.Jordan and his team delivers the best customer experience, hosting you from the start to finish. Ensuring you?re being listened to and recommends the products based on your needs , ? his beautiful caring approach is what makes me come back to this store and I couldn?t recommend him enough.Thank you Jordan for being the most patient and nicest host! ??
April 2021 by Daniel Bar
Wonderful staff, who explained products with passion and knowledge, would definitely recommend popping in even if to just experience some of the aromas!
April 2021 by Kate Sutherland
Useless staff. Such a shame as the Aesop range is divine, and service from the other stores and customer service is so great. Would advise going to an alternative Aesop shop.
April 2021 by Angela Stevens
Great service, amazing products
September 2020 by Sam Chams
The best A?sop store I have ever visited due to Ollie who was a true gentleman and very kind, helpful and knowledgeable.
