March 2024 by Selvin Albuquerque
Worst branch kilburn n worst employees over there .they list bother to sort out things......
March 2024 by Mohammad Shorob
It supposed to get closed at 6pm I went there 5:28 pm and they already close the gate and didn?t even bother to come and ask what?s the issue or how can they help . Bad management DATE : 06/03/2024
February 2024 by alaa jarad
The worst branch and the worst treatment. I must have a discount because I am a Vodafone customer and have two lines, one of which is unlimited. I wanted to take a third line, but the employees said there is no discount for you. Why ??? There is no discount for me while I am your customer. I don't know if the employees are bad or if Vodafone is lying with its offers? This is bad, I will change this company. Worst customer service
December 2023 by Sassan Khajehali
Friendly and competently
November 2023 by Marcelo C Diniz
They don't close at 18:00.
October 2023 by Victor Alfonso Ibarra García
Specifically asked for a travel sim I saw the Vodafone package but they pushed voxi, stupid kid had me there more than an hour while flirting to the uncomfortable girl he was training, they didn't even added the roaming Wich made the purchase useless. Now a month later receiving another charge on my card.
September 2023 by Pedram M
No clue how to help customers, wasted nearly two hours of my time and at the end asked me to contact customer service online. Worst experience ever, avoid this store.
August 2023 by Amanda Kartikasari
Worst store management who does not have a Service Level Agreement, does not bother to train its employees and does not respect its customers.I booked an appointment for iPhone battery replacement via Vodafone app only to be told by the staff that they can?t help us because the store manager, the only one who understand how to handle battery replacement services in that store, was on leave that day. The staff asked us to try coming back the next day because there?s nothing they can do for us at the time, and basically telling us that appointment does not guarantee anything.This is not the first time I experienced this kind of bad service here. Previously, received a horrible treatment (very rude, honestly) from an Asian guy.
July 2023 by Zainab Balhas
very professional team, very recommended
July 2023 by ESZ
Thank you Abdul! Great customer service. Everything explained in details. My mom is happy with new device and contract.
January 2023 by Thiago Zanolo Mainente
I was there 2 times. Always a bad mood staff and incorrect information. But 10 minutes at on-line chat and the adviser found the problem.
January 2023 by Reactive X
Avoid this store. The Asian guy in this store has the worst customer service and not deserve for the job. Other reviews should tell the details.
December 2022 by Antonio G.
Very bad experience in this shop,they sell defective products or non-functional part. I do not recommend this shop to anyone
August 2022 by Antony Rudin
I bought wifi sim package for 1 month use. I called the switchboard to cancel the network registration for the sim after 2 days of use, they forced me to pay for 3 months. really bad . i paid the fee and felt the worst vodafone network in the UK.
August 2022 by Monica C.
DO NOT TRUST THEM!!!Even after you finish the contract with them,still you have to pay for something and if you dont tell them in the last 30 days that you want to keep your current number,you will lose it ,and they dont give a nail to you!