January 2024 by ralph hammond
Staff are very unhelpful
January 2024 by C J
Staffed by disgusting abusive people never to be trusted who certainly are NOT working to UK Trading Standards but a home grown version of some type that isn't legal.Consumer rights DO NOT EXIST @ this CO-OP as persons running these store are constantly violating the known legislation.The bad experiences we've been having in this branch of CO-OP related to fundamental consumer rights have combined with an aggressive hateful style of reception when it comes to certain persons who shift in. This has been going on for years whenever those persons are present.I'm not sure if the man who seems to be the manager / franchise owner ? and who is always very nice knows this goes on ( or not )Theres people in this store who are devoted TROUBLEMAKERS who enjoy explicitly and overtly violating basic consumer rights.
October 2023 by Kate R
Friendly little cafe. The staff were very welcoming and it was a lovely atmosphere. Lovely for a local tea/coffee.
October 2023 by Lloyd Aston
Absolute joke
October 2023 by CD P
Bad experience at co-op isleworth today.Bought a pack of 3 expensive ice cream £4.75 for the children, from the moment i paid to leaving the shop, the ice cream were melted and warm. Obviously the freezer is not working AGAIN!!! I went back in straight away to show the state of the ice cream and asked to speak to the manager. Sadly there was only 1 person behind the counter who frankly was out of his depth and not interested in what I had to say! Manager only arriving at 3pm which meant I could not wait for him/her.This is not the first time this happened, products sold from the freezer are either warm or covered with ice which shows there had been defrosting and re-freezing again. This is unsafe, as some products are meat base and no-one seems to care.Hope management will see this message and do something about it. Appalling lack of hygiene and care for customers health.Thankfully a customer at the till confirmed I was leaving the shop when she just got in, proving that the ice cream had just been purchased.
August 2023 by NotVacant
These guys provided free ice creams to refugee children at my place of work (thank you!). I tried their salted caramel and it was without doubt the best ice cream I have ever had so I had a second one! I will definitely visit with my grandson to try out the other flavours.
February 2023 by Steven B
This branch is fine, it has everything you'd want in a local convenience store. I only go in here when I'm working locally.The aisles are a bit narrow in the store, and their isn't a great selection of sandwiches which is a bit frustrating if you are going for the meal deal discount.It is never busy when I go in here so there's no queue for the self service tills.A good little store.
July 2022 by Baz Gard
This shop is totally amazing Senior Manager Logi is the most dedicated person and he leads a strong team by example even with the recent freezer downfalls staff are still so approachable and warm towards customers it is a pure pleasure to shop here thank youBaz Gard daily devoted customer !!
July 2022 by Julie Brolly
Disgusting and dirty.This shop is understaffed, the staff smoke outside while customers queue at tills. Online orders are prioritised over customers in store. Needs to be closed for deep clean and new management.
April 2022 by Leanne Price
I placed an order on deliveroo. My order arrived but was missing an item that was quite expensive. I called the store and spoke to a young lady who was very polite and helpful and within 5 minutes my item was delivered to my door in person by the manager Ali. Very impressed with the service I recieved.
December 2021 by Living Legend
Most of the shelves are half empty, the bakery always seems to have nothing left (regardless of what time you visit), and the self checkout tills are absolutely filthy! Even buying some basics such as a bottle of milk is difficult these days.
November 2021 by Kevincharles1960
Lovely cozy cafe with an amazing selection of their freshly made ice cream. I chose the salted caramel which was served in a waffle cone. I can honestly say, its one of the most flavoursome ice creams I've tried. I'm going to make it my mission to go through the other lovely creations each time I'm in the area. Shame I didn't get to have the Halloween specials while I was there....
November 2021 by Trish Park
Most of the staff in this store are absolutely lovely and so friendly, so I am by no means sweeping them all with the same brush. Last night I was completely insulted by the rudeness of one individual whose customer service has always been questionable, but I have always said hello and tried to be friendly. We have shopped in this store for years and pick up items most days and have probably spent a small fortune. I would expect having frequented this store for years that I would be treated with some respect and kindness, but no. I will take my custom to the independent shops from now on where they do appreciate my money. I will never again step foot in this co-op.
October 2021 by SiobhanB1984
Visited a couple of times, once by myself as I had some time to waste before a training course, made a lovely iced latte, I drink a lot of these and this was perfect. Oat milk available which is a bonus. Cakes looked amazing so came back with family. Had milkshakes, cakes and coffee, really nice little shop, very homey feel too it
August 2021 by natasha de almeida
I bought chicken from co op 1 day before cooking it. it went straight in the fridge to make dinner the next day. the chicken was completely off with a terrible smell to it and the sell date was still in date. I called co op and employee was not bothered so I decided to pay a visit. being pregnant was a big concearn to me. I returned the chicken at the store and the manager insisted I was liar and that I left the chicken out. I would not go all the way to a store in the cold on a Friday evening if I was a liar and if i didnt have a family to feed during the pandemic. please make sure you are checking you meat section and if your fridges are working correctly. I will not be buying and meat or poultry in this store.