February 2024 by Abbi McGregor
No wonder this Post Office has so many bad reviews - wow I know the worlds customer service has taken a plumit but this place is horrific! Rude and blunt staff, rotten. Will not use again.
February 2024 by Ronnie C.
Postmaster unprofessional and staff very rude!!! Customer asked for name of postmaster but would not give and not provide names of rude staff!!!
February 2024 by Callum Villmeter
Great service, Indira is super helpful and friendly. Highly recommend service
January 2024 by Wai Kit Tang
I have been occasionally using this post office from time to time. I usually use the one at Cabot Place, where the customer service there has always been outstanding.It came to a point where I had to write a review for this branch.Staff are rude, lacks customer service skills. No hello, thank you or goodbye. They are soulless, basically they don't want to be there.I posted a few items, asking for a proof of postage. They pretend to have done it on the computer. She looks at me and says it's done. I said, I need a receipt of posting. Then she enters it on the system. I really try my best to avoid this post office where possible. I only ever come to this branch if I'm short of time. Avoid with a bargepole.
January 2024 by Muhammad Ahmed
Staff provide extremely poor and frustrating service in stark contrast to the Cabot Place branch a few minutes away. The online reviews illustrate this. I hope the staff's manner of interacting with customers is reviewed.
January 2024 by LIDIA GORZU (BYÜTI)
Very good customer service ?..I did money gram from here?. all staff very good?
January 2024 by James Rhoden
This post office is awesome, that staff are just fantastic. Thank you so much
January 2024 by ?????? ????????
Love this post office ?? nice and smiley ladies are working here thanks for your work
December 2023 by Elizaveta Kolesnikova
Location has moved inside the mall but easy to find, service fast and efficient
November 2023 by A A
Keyur at the Churchill Place office was incredibly helpful. Patient and efficient.
September 2023 by Chris
They give false receipts! I deposited a cheque, they refused to give a receipt with the accurate amount. Instead they write ?£0? ? how am I supposed to use this receipt if the envelope is lost if the amount is inaccurate. Completely unprofessional, she rolled her eyes at me, then pretended she didn?t understand the question and kept answering in a roundabout way. The first lady who dealt with me was rude. No ?hi?, she threw the envelope at me without even advising what to do.A guy who seemed to be the store manager didn?t say anything. He just stood there, as useless as this ?receipt?.Professionalism: zeroWork ethic: zeroLawful procedures: zeroRobot attitude: 10/10
September 2023 by Abdoul Benessavy
Kaksha has been very helpful, patient and polite. Service was great.
September 2023 by Brijraj Anand
Very helpful staff and quick service with complete information provided on postage.
July 2023 by Arno L
Rude and unprofessional, go to the one at Canary Wharf, the service is way better.
July 2023 by Prajnaneil Pal
Very rude and aggressive and always tries to cross sell their product and denies their duties. Many times they redirected me to the canada square post office while returning some products as they did not have any incentive, many times they forced me to buy envelopes unnecessarily for product returns while other post offices never asked for the same. Very bad service, and the staffs should be punished by the authorities.