March 2024 by Louis Cecile
A premium store that is not for those on the budget. The quality of goods is exceptional. However, the majority can be found at a better price online. These stores are mainly for trying things before looking for a better price elsewhere. The store layout is good, clean and modern. The staff are attentive and friendly. The staff do not look to aggressively sell or approach you unless requested. It is a status store and is marketed for a certain type of customer. Good to impress guests and to look at the latest items in person.
March 2024 by Yemi Adeola
I wanted to buy cufflinks but they couldn?t find the bar code and proceeded to waste half an hour of my time at the till. Terrible service
March 2024 by Tristan Nind
Small store, but packs it in. People are super helpful.
January 2024 by Swahema Hinghoo
Tell me who doesn't like John Lewis products
January 2024 by Pendulum Massage of London
It's a department store with a waitrose attached. Both good.
January 2024 by John Graham
No staff did not have what I wanted.In food department bought Charlie Bighams chicken kief 2 days out of date self service been green doesn't give a receipt but gives you an advert on a receipt so unable to take back, and not green.
January 2024 by Msm
Super helpful staff. Lots of unusual trinkets available that would make great gifts.
January 2024 by Mateo López
Amazing
December 2023 by L Phillips
My usual work rucksack broke. Luckily, I was in Waitrose at the time so popped upstairs to John Lewis and the service I received in choosing a new work bag was second to none. I didn't catch the lady's name but just want to say 'thank you' and that you made my day (which also happens to be my birthday:) )
December 2023 by victoria shaw chiesman
The staff are helpful but the in store experience is tacky. No wonder JL is out of favour. In store DJ. Children's entertainment. Crass. Waste of time and energy visiting on a Saturday.
December 2023 by Pierrette Beukman
Beautiful Christmas trees and decorations.
November 2023 by Matt VanderZyl
Big fan of John Lewis & Partners
November 2023 by Mouhrad BEN DJILLALI
Anydays is a wonderful brand ! Cheap with high standard.Nice discovery
October 2023 by Abdullah
Visited John Lewis with a couple of my friends and loved the customer service, especially the lady at the perfume section. Unfortunately I don?t know her name but she was there at around 3:30/4:30 on 6/10/23. Really friendly and really talkative and loved the conversation and help she gave to us on picking out the perfect fragrance.
October 2023 by Ziwei Wang
I wanna say thanks to Mary, who gave me great advice and heart-warming service. This company is lucky to have such brilliant employee.