March 2024 by Adrian
Rude staff and slow customer service. Took forever to get served just to sign something. Unprofessional jokers smh.
February 2024 by D Dev
If we contact customer care for any issue, they forward it to different departments, and 4-5 times, it needs to be verified with other agents. Then again, they don't have a solution. From the management side, they need training. At the very least, they need to know their departments. I think they are outsourced to other countries and don't know any basics about products and services.
February 2024 by BADEN JAMES FERNANDES
Hi all, Please don't do insurance With Domestic & General Insurance Company which is linked with Argos, if you buy any electronic product and anything happens to the product they will not replace it instead they will send you a Voucher for lesser price which you cant buy the Same product. This is how Domestic & General Insurance company cheat their Customers.
February 2024 by Random Facts
Very much disappointed with Argos. I ordered a £50 item which they didn?t had and wasted my time. They told me to wait for one week. But it took them two weeks to get back to me. Yet, my order was cancelled after two weeks. I gave atleast one star because they refunded my money. But It got me into greatloss. As I trusted argos and thought I will get the item within one week, I had planned something which all my plan got spoiled just because of their mistake. Also as an appreciation they didn?t even thought of giving any extra money as penalty. Just refunded the exact amount. This was very pissing off as Waiting so long and wasting time.
January 2024 by Amran Ahmed
Hi today around 12.00 I came to Argos in Hounslow from Ealing, and ot was very difficult to select on the touch screen and were less staff. I want to leave than I saw a young smiling woman on my left side who has helped so much . She served me excellently and without her helping me I wouldn't have bought all those I needed.Lastly,I asked her name and she said AishaMany thanks for her.
January 2024 by Ess Kai
Ordered a sim free handset which came with a free sim cardThe phone and the sim card came down together When I went to collect the untrained unprofessional staff said I can only take the phone and collect the sim separately Made me join the queue for fifteen minutes even though i've already used the self service and paid for my phone Only to apologize and give me the same phone and sim backSpoke with anita Who apologized but that is not good enough Staff should be trained to be on the shop floor Asad Reach out to me if you need some support for your staff. I'm also an argos colleague Very disappointed in hounslow argos Also every single staff speaking urdu On the shop floor in front of customers Made me feel really uncomfortable because I knew they were clearly talking about me in my situation. Not good
December 2023 by Grazvydas Arcisauskas
Rude and unhelpful staff and they close half an hour earlier on Saturdays than stated on their page
December 2023 by Hashim Moradi
Hi Yesterday the Argos staff delivered my Washing machine . It was very excellent. But one month ago I ordered Fridge was awful. Very rude staff. Argos in High streets are very rude.specially girls.
December 2023 by Harshitha Nuchin
This is a order and pick up store . Staffs are very friendly and helpful.Store manager Mohammed was very kind and helped us in the process of return as the TV was damaged .
November 2023 by Recycle your Waste London
Careful when order a dolls, not same as online pictures.
November 2023 by omar abuinsair
Shocking store, understaffed and waiting time makes you want a refund. Honestly terrible
November 2023 by S A
Really bad experience with rude staff on 29/10/23 with regards to return of an item. There is a way to speak to customers. She also boasted this is ARGOS not ASDA OR AMAZON. Good luck Argos, it?s better to shop at AMAZON or ASDA anyways as that will help me avoid dealing with such unpleasant staff. No wonder retail is land is dying and even the best brand shut in a jiffy. Next time try to be polite with customers.
August 2023 by A P
Where is the staff?! One person to serve over 5-7 people, on bad luck waiting an hour to pick up order or just do refund. Also change your return policy! How the hell I suppose to check if the device is working properly if I can't open it?! What an idiotic policy. It's 21st century!
July 2023 by Vivek Leslie Mathew
Great experience buying some electronic products. It was quick and easy.
June 2023 by Amr Hafiz
Worst costumer service everI advise people never to go there! Aggressive staff membersVery unhelpful very unprofessional.