February 2024 by Gabby Dee
Very rude Asian guy called siat or something like that he closed the till that he wasn?t working on as he saw me stand there before then told me to move I then told him he?s being rude and he said he doesn?t care I then went on self check out and needed help as it needed a code, I called him as he was the only available staff member and he point blank told me No ask someone else I then asked his name he told me and said he doesn?t care, a polite cashier then came off the till to help and apologised for him as she could even see he was agitated and irritated like he was on a come down from alcohol or drugs!Management or HR please look at the cameras from 23/2/24 between 1:35pm-2pm and you will see his disrespectful body language and attitude and to make it worse I?m a woman and had my baby with me! There?s no need for that uneccerry attitude and how customer service is appalling and he needs talking too.If I was a man that situation could have escalated very quickly
February 2024 by Adrian Victor Brown
Staff was very helpful
February 2024 by Deborah Duke
Lots of variety and deals.
February 2024 by KAMIL KOWALIK
Do not place an order with iceland online as you don't get your full order and when you contact them they will accuse you of stealing the food. very unprofessional they keep hanging up the phone every time you ask to speak to a manager they always say I am the manager very rude customer service unpleasant experience
January 2024 by Deborah Ball
I love Iceland...their aisles are often cluttered by free standing displays/Baskets/pallets/trolleys...if there were more room for customers...and a quicker response to long queues..I would give them five stars
January 2024 by Michael Amos
Very helpful member of staff.
November 2023 by Tt b
I placed an order for 8 to 10 am and still not delivery and no one picking up there phone it's now 2.53pm told by customer service they can not help till the shop hand me the food if I councel my order I can not get a refund up to 7 days really disappointed
November 2023 by Danny Stubbs
Great selection. Reasonably priced, Great location. 5?????
November 2023 by Kayleigh Lewis
Delivery over 2 and a half hours late. Nobody in store answers the phone! Very poor customer service!!
November 2023 by Charlie Padfield
Still waiting for a delievery i put in for the order for 8am till 10am and still waiting for a delivery this is happening every week its got a lot worse
October 2023 by Simon Jones
30% frozen food30% fresh food30% household10% is the convenience
September 2023 by heoo gamin
Had a lovely experience shopping in Iceland today what a kind fella and soo helpful manger needs to give him a raise Jimmy his name
August 2023 by Amr Taher
nice store , nice staff and there is place for parking
August 2023 by Maria Joannou
Staff are unfriendly and total zombies it's like walking into the living dead
July 2023 by Frances Newbury
The staff want you to use the self checkouts, don't they realize that they are putting their jobs at risk by doing this, all ICELAND will need is a security staff and someone to stack the freezer's and sort out the self checkouts, poor things for doing this.