March 2024 by T
One year later, I'm reflecting on an unforgettable experience at the pharmacy. After surgery, I faced a terrible infection. When I went to fill my prescription, the pharmacist refused to accept the paper form from the emergency doctor. Despite pleading and bursting into tears due to the pain I was in, she insisted I go back to the doctor. Only after the doctor intervened and confirmed the prescription could be emailed did she relent, after an hour of back and forth. This experience highlights the challenges minorities face in accessing healthcare, where even showing pain isn't enough to receive rightful treatment promptly. Here's hoping for better practices and empathy in the future.
March 2024 by Michael Mackenzie
Extremely helpful and flexible in getting medication as a matter of urgency. They made it happen within hours. Thank you very much!
March 2024 by M
First rate pharmacy. The staff are absolutely fantastic. Everyone is on the ball. When you ring them, they know what you asking about. Not clueless like the last pharmacy I was with, it's so refreshing. Wish I had changed to this pharmacy for my regular medication years ago. Highly recommended. Keep up the great work everyone. x
February 2024 by Natasha Moriarty
Everything about this pharmacy is lovely beautiful, unusual selection of products (eg, I buy my earl grey tea from there and soap and essential oils). The staff are all extremely kind, helpful and reliable. Highly recommend, by far the best pharmacy in the area ??
November 2023 by Isabel Wolff
We have been customers of the Notting Hill Pharmacy for 15 years and they are completely brilliant. They dispense all my family's regular medications, for my partner, myself, our children and our dog, Alfie, who is on daily anti-epileptic drugs - and all of us, including the dog, are treated with the greatest care and professionalism. The manager, Danial, and all the staff are always courteous, super-professional and extremely pleasant and we are very grateful to them all.
November 2023 by Clare Ferguson
I have been a regular customer of Notting Hill Pharmacy for many years. They are unfailingly helpful and professional and always go the extra mile in everything they do. Danial the manager runs a brilliant high quality service and adds so much value to this impeccable Pharmacy I cannot recommend Notting Hill Pharmacy more highly and feel extremely fortunate to have them as my local Pharmacy offering such a good, reliable, supportive and kind service to both local people and visitors.
September 2023 by Seema Alibhai
As a regular customer of The Notting Hill pharmacy I could not recommend them more highly. They are always incredibly helpful, efficient and diligent, always going above and beyond to ensure I have the best of care and attention. Truly grateful to t have them as my local pharmacy.
August 2023 by Bunny Elliott Granger
Notting Hill Pharmacy has been extremely helpful with our frequent and very large medication orders - would highly recommend!
August 2023 by Iman Adzajlic
Really lovely experience! I was serviced by the Pharmacist named Paniz, such a wonderful lady. She was able to help me with my personal issues in a respectful and well mannered way. I highly recommend this pharmacy!
August 2023 by Ann-Sylvia Nalule
A massive thank you to the trainee Pharmacist Paniz! Super helpful and knowledgeable.I had a couple of female specific issues I needed clarity and advice on. Paniz took the time to listen to my concerns with sincere care. My concerns required a prescription, but it was really nice to just have someone to talk it through to ease my anxiety. Thank you again, Paniz.
August 2023 by Matthew Fraser
By far my favorite pharmacy in West London. I have been going regularly for the last 3 years and they have always been so kind, given really good advice and have genuinely gone out of their way to help me. Had a scenario last month where 6 different pharmacies couldn?t find the prescribed medication I needed and they put real effort to source it for me. Could not be more thankful for Notting Hill Pharmacy ?
August 2023 by Steve Granger
Not only did they have the product I needed when 8 Boots stores were out of stock, these ladies were actually helpful & friendly! This was a pleasant surprise after the disgusting and rude attitudes displayed by their competitors. They were also extremely accomodating in rushing through desperately needed NHS orders and even offered to keep me up to date with ETA?s etc via WhatsApp, which as an international tourist without a local number was greatly appreciated. My only gripe is that they don?t have a store in Melbourne!! :-)
August 2023 by Eran Feit
Great service. We need to buy medicine and they made outstanding effort to provide it based on our perception.We are great full for the efforts.Lilach and Shosana Ashkenazi
June 2023 by Flo Rida
We were traveling from the US to the UK when my mother required her medication. The pharmacist was able to assist us and even reached out to a Dr. in order for my mom to get a refill. They were incredible kind and courteous.
June 2023 by thomas serizay
The team was very helpful when I was in an emergency to find urgently insuline for my diabetic son while travelling to London from abroad. Thank you again for your assistance and advice given the situation.
