March 2024 by Chris James Little
was passing by, great coffee at
March 2024 by Amita Lalgi
They were very unprofessional, didn't say Thank tou, were talking in their language and laughing maybe they were talking about me or something else but were too busy chit chatting and not acknowledging customers.
December 2023 by Jay P
I have been frequenting St. Ann's store in Harrow for many years. Sadly the quality of the experience has gone down hill. There are a lot of aggressive beggars circulating around the store, under-aged children vaping away in plain sight of customers, toilets are filthy, there are no CCTVs on the second floor. I sympathise with the overworked staff. Clearly head office care more about their profits than the safety of customers at the store. There should be set procedures in the event of issues - these should not be left unanswered.
December 2023 by Chris j
Ive had good enjoyable times here with a close friend and myself. They have outdoor seating music and spacious seating. The staff work with efficiency and professionalism. The coffee shop is quiet although you dont tend to feel uncomfortable in my experience also the place is clean.
November 2023 by Matthew Carvell
The friendliest staff, they are great!Dietary restrictions: Vegan/non-dairy options available
November 2023 by Luci NEWELL
The ladies and gents in Costa (station) always make me feel valued. They are warm and welcoming and always have a smile ?.I try not to drink out to much these days, but when I do decide to endulge, I go because of the staff. I enjoy being there with them.Thankyou to you all xx
October 2023 by IloveNY2014
The service was excellent and Kasia was so friendly and helpful. Speedy service and food and drinks were excellent. Lovely experience after a busy morning
September 2023 by Oana Clim
Yesterday, 14/09/2023, I asked for 2 salted caramel with milk and coffee, one of the sellers always puts too much milk or too much ice. In the end, I fall down to take the 2 frappes, it tasted very weak, the test in the other car was still left for a medium glass that was thrown in the trash. When I got the attention of the barista,(all the time speaking in her language Polish)she started humiliating me in front of everyone that I'm just complaining and if I don't like it, I should never come to that place again!!!!! I feel very bad, very humiliated and I want to mention that I am a frequent customer!!!! Very humiliating!!!!
August 2023 by Jay Lee
Small Costa with fast service but frappe seemed really strong (probably cuz it was 7am)
July 2023 by giorgos k
Good customer service thanks for perfect double espresso and soya latte
July 2023 by Farman Sabur
I had an (oat latte )in take away cup prepared by a staff ( Asian girl) still am suffering from stomach pain , seem they don't know to test the temperature or deep clean cutlery or everything are kept dirty contaminated or maybe they don't have pest control for rats .I took some pottasium and magnesium CITRATE to calm down my stomach and my entire body .Please local Manger Costa a multi millions business you should train your staff health and safety.
July 2023 by Darth Coco
Costa Club card SCANS THROUGH (unlike my experience with chain in outside shopping centre) and service is good.
July 2023 by Junes B.V
Been here a few times nice coffee
July 2023 by John I Am
Walked in hot, to be met by a face that didn't want to be there. Revolving electronic displays showing the drinks on offer, 3 or 4 at a time. I asked what cold fruity drinks they sold, they rolled their eyes and gestured towards the screens saying "you'll just have to look at the menu."Basic customer service isn't hard, just hit me with a few suggestions and I'll buy one. Don't, and I'll walk out and get something somewhere else. Found a very nice independent place just up the road from there where we're currently enjoying an iced drink and some fresh squeezed juice, served by a lovely lady with a smile.
July 2023 by A G
Nice to be there. Good place to grab a quick drink. Fast service
