March 2024 by Luigi Ferretti
Wasn?t allowed in
March 2024 by S P
Not a great experience, nobody answers the phone!!!
December 2023 by Rosine N'Guessan
Great experence
December 2023 by Abdell
So rudeI ask them to order for me a prescription they told me might take 3 weeks , go to boots they will order it for you ?.And was one guy there he was so rude and ignoring ?.I wish I can give 0 star or -5Plus they don?t answer in the phone ?.
December 2023 by pat Ledster-Leray
Since you changed the pharmacy team it's appalling so incompetent
October 2023 by jess ji
Woman at the till told me the rewards card scanning system was broken and was very rude.
September 2023 by Ervis Matmuja
I have been taking prescriptions at this pharmacy for many years and I have always been happy with the service. the gentleman named Taylor who introduced me as a manager surprised me badly and was very rude
August 2023 by Ishwa Adhyaru
Variety of good things, I was finding a particular thing, I didn't find anywhere but here.
August 2023 by Zara K
This post with a one star rating relates only to the Superdrug pharmacist Maria at Swiss Cottage. The rest of the staff are delightful. Avoid the pharmacy at all costs - Maria is rude, unprofessional and unhelpful, provides factually inaccurate information and appears to thrive on making others feel small. When she does not have medications in stock rather than suggest options or communicating with you after making enquiries, it is left to you, the customer, to come up with options (!). As a doctor myself I will be actively telling my patients not to come here due to Maria, and I will be asking my own GP surgery to send my scripts anywhere but here and feeding back in detail why. Pharmacists are also regulated healthcare professionals unfortunately Maria appears not to care.
August 2023 by Henry Hugon
Nobody ever picks up the phone - unacceptable.Good prices but terrible customer ?service? - especially at the pharmacy, with long waits and no sense of urgency.
June 2023 by Elizabeth HORAN
Moona does my eyebrows, she is great, she always is very professional & calm. I?ve used her services for a long time, but I?ve had my eyebrows done for maybe 15 years. I return to Moona for the lovely welcoming smile, & her professional demeanour is exceptional. Thanks Moona!
May 2023 by Nazanin Private
Called over 10 times with a query regarding my online order. Customer service not answering the phone?also cancelled my order for no reason, I can see the item is in stock on their website!
April 2023 by costelina urdareanu
My favourite pharmacy in Swiss cottage!! Friendly staff!
April 2023 by fatmir sejdiu
The pharmacists with name Nazmen she have issues with attitude and also lack of experience dealing with stressful patients who need urgent medication. I was explaining to her everything she just wasn?t helping at all. She didn?t even want to hear me what I was saying, instead of trying to help she made the situation even worse. She doesn?t deserve to be behind the counter.
April 2023 by Annie Guerard
Always good prices on many products. On this occasion though I found that the deodorant I wanted was sooooo expensive, but the lady at the till was great.