January 2024 by F D
Lovely friendly helpful pharmacyNice range of items and the usual pharmacy medicine and prescription
December 2023 by Alvaro Escudero Fernandez
Got there at 6:50pm to get a prescription from the GP (released at 3pm) for a 3 year old with 39.5 temperature and they wouldn?t receive me saying they had commitments to attend (while shutting the door in my face). Should be criminal!
October 2023 by parimal dayal
Have been a loyal customer of Ritz for over 25 years, but notice that since the last few years the service is going down. They were never cheap but had excellent service and was a good village pharmacy where customers were recognised and valued.Of late there?s constant turnover of staff resulting in no customer recognition. The staff are all student types, therefore temporary, with little or no knowledge of their own products. Fewer staff also results in long waits when one has to keep one eye on the parking time. Very disappointed.
July 2023 by Melantha Melantha
They try to rip patients and the NHS off !
April 2023 by Maria Pickworth
A good choice of products, helpful staff and pharmacist, also dog friendly unlike other pharmacies.
March 2023 by Linda Mirova
Do not send your prescription there if it is an emergency. Their computer system is not right and they are unable find it. Staff are nice but everything else doesn't work. I lost 1h while trying to get my antibiotics sent to this pharmacy from the previous day during working hours. When they finally got my data they didn't have a full blister so they printed the receipt and I went to search elsewhere.
April 2022 by Marco Lau
One younger staff ruined it for their friendly owner and the professional pharmacist. Being shouted at for being 5 mins late for a Covid test after making me wait for another 20mins. I was the only person of colour as customers.Never felt that humiliated. Then the test they claimed to be ready within 1hr didn?t arrive after 3hrs. Tried to call and no answer. Had to go back to store and dealt with the same rude man who just brushed me off to another staff. I don?t know them and being treated like that was really traumatising and felt it was racially driven.
January 2022 by B Kukan
This is a great pharmacy , staff is very lovely and helpful . We also appreciated enormously a super quick home delivery of medication when isolating . Many thanks !
January 2022 by P Q
Avoid, Would not recommend not sure why anyone would go in twice as once you receive the rude service and see the overpriced products its common sense to just go to boots...
January 2022 by Pixie Q
Avoid, Would not recommend not sure why anyone would go in twice as once you receive the rude service and see the overpriced products its common sense to just go to boots...
March 2021 by Kamal N
The staff was welcoming and helpful, I ordered medicine which other pharmacy/chemists couldn?t order.There was a staff went out of his way to place the order and made sure my prescription arrived the next day.Very efficient place, I would highly recommend them.
March 2021 by Kr??hë Nathan
Nice friendly service.Lovely decor.Nice place to wait for your prescription unlike some of the other miserable pharmacies put there. Didn't even wait long, very quick and efficient service. Was writing this review while I was waiting, didn't have time to finish it so completed it in the car, that's how quick they were! Pharmacist was very friendly as were the staff. All the staff were very helpful !
March 2021 by Joe Phillips
Twice in as many weeks I have been in here. Both times, different people were helping customers and NOT wearing any kind of face mask of visor. Demonstrates how much you care for your customers.
March 2021 by karen Smith
The staff and the pharmacist are always incredibly helpful and knowledgable . They have been at Ritz for years and knows all the local clientele very well. Its great to have an independently owned pharmacy with more interesting products and feel that they really care
March 2021 by Juliet Solomon
I cannot in any way fault this pharmacy. The pharmacist and staff are so helpful and I would not go anywhere else. I have nothing but praise and I am extremely lucky to have this pharmacy so close to me. Thank you so much for serving me so fantastically well over all these years.
