March 2024 by Michelle Wayne
Very friendly and efficient
February 2024 by Trisha Bourke
very knowledgable and helpful staff
February 2024 by deirdre rahill
David Chiu was a great optometristand explained everything to me today.
February 2024 by Franca Cerudi
Because all were very kind, patient and gave clear and useful explanations
February 2024 by Renos Booth
Very thorough and intuitive
February 2024 by Leonie Goodman
I thoroughly recommend Jaimini, resident optometrist, who restored my trust in Boots. I had to come back after a really bad experience yesterday where I was told by a locum that my prescription had changed a lot and that I had start of glaucoma which is not true! I do not recommend David Chu as his examination was rushed, communication skills poor, and most importantly, he gave wrong diagnosis! Someone else may have believed him and not questioned like I did and be worried about his findings.
February 2024 by Richard Nash
Sandip is super-helpful. I?ve been going to this branch for thirty years - great service and very friendly.
January 2024 by Andy Hartwill
I was seen by optician Jaimini. She was thorough, competent, efficient and super reassuring throughout.
January 2024 by Robin Field
The staff are very nice.
January 2024 by Keith Hoggart
Optometrist Jaimini was excellent. Kept you informed about the wheres and whys, was considerate throughout, while approaching her tasks in an assured professional manner. Selection of glasses afterwards was undertaken also with a view to providing realistic estimates of possibilities, not wishful thinking, with helpful advice on selection and treatments for the spectacles.
January 2024 by Kristi Tayelor
The staff in Hampstead is truly exceptional! It was my first time getting contacts and they made it so easy! They were so patient in teaching me, and showed so much care ensuring I found the right fit for me. They also took extra time to educate me on everything I needed to know to keeps my eyes healthy!! I can't wait to recommend them in the future!!! Thank you all!! ?
January 2024 by Alexandra Mason
Poor customer service. Told me thin lenses were ?a little more? turned out were double the price (extra £90!) when I said I was unhappy about it failed to express any regrets or apologies
December 2023 by Alison Cameron
I was very happy to have Jaimini Pattni as my Optometrist. She was so efficient and friendly at every stage. I was so grateful she told me about Optegra.
December 2023 by richard britton
The optometrist was friendly and professional. In addition to the eye test she followed up on some symptoms I had experienced a month or so ago. Pleased to say she found no ongoing problem.The new kit for the eye test is a good step forward in technology that otherwise has not changed for decades.
December 2023 by Benedicta Akua Armah
I was warmly welcomed. They explained the procedure thoroughly to me before taking the test and on the whole the service was excellent !