February 2024 by lydiaohlydia
Terribly slow service and enough to stop me going back.Anastasiia completely ignored me when I asked if it would be possible to get another till opened. I had to ask her three times, and then she just mumbled something about ringing a bell. Which she didn?t do.When I went to look for another staff member, the security guard was very helpful and suggested I paid at the self-service checkouts. Unfortunately, I needed a refund so was forced to go back to the queue which was, by now, three people longer.This is exactly why no one shops in store, any more.
January 2024 by Mehreen Sattar
Great M&S with a really good selection. I was served by a lovely lady called Hifza - she really made my day. Great job M&S at hiring amazing staff ?
December 2023 by Gerry Dalton
Stocked the right size trousers. So I bought two...
November 2023 by P. Amanda S.
This is a smaller store in the Hammersmith area. As far as department stores go, the different apparel sections are quite small. One can walk in and twirl around 360 degrees and see all the mens' and womens' in one go. There are not a lot of options for very tall people. What they did have was nice though.Their food mart is nothing different than other M&S stores, so you can find your basic needs.
November 2023 by Sabina Chanel
Good product selection- including non alcoholic Prosecco ??
September 2023 by Generation X
Sheila the Southeast Asian staff was very professional, friendly and helpful!!! She was simply awesome!!!
September 2023 by Mohammad Beyad
Lovely shop with a nice canteen, highly recommend
August 2023 by Clarissa Splotzina
I was beyond horrified to be walking down King?s Street today to see two male security guards from M&S and Poundland manhandling and tackling a woman, nearly knocking her to the ground as she screamed and cried. You NEVER have the right to touch a woman, much less to physically harm her. I don?t care what they thought she did or didn?t steal, these security guards are not policemen, and even if they were, they still can't physically abuse this woman and rob her of her dignity in public and in broad daylight. It was even more mortifying that they did this to a woman who was visibly poor and possibly had mental health issues. This caused a major scene with at least 20 onlookers, and nobody did anything, but I am doing something by sharing this with the internet so that everyone knows about the misogynistic violence that these institutions endorse. I am sharing pictures of the guards but not of the victim out of respect to her.You are an example of everything that is wrong with our society. Shame on you, M&S and Poundland, I will never shop at your establishments again.
July 2023 by Michael Koh
Nice place for food shopping. Of course you can shop clothing as well. Well stocked food and fresh. Competitive prices
July 2023 by Anastasia Artemieva
I don?t get it, why is M&S more expensive than Tesco? They sell similar foods. Both clean. In this one you?ll have to walk through clothing section to get groceries. The selection of products is ok. But I don?t think I?m coming back unless I really have to
June 2023 by alexi
Visiting from America and was staying at a hotel nearby when we stopped and saw this place. We went almost daily get to groceries and loved it. Great shop with great food!
June 2023 by Susie Allen-Huxley
A much larger store than the entrance suggests. Has a typical selection of goods that the largest out of town stores have . Staff extremely helpful and a very useful addition to Hammersmith. They have also improved the whole of that Mall of shops( which has always been dreadfully dull and drab) making it now a fun place to visit from tool hire to kids play areas . Well done IKEA.
May 2023 by Alaa Mohsen
I simply adore M&STheir clothes are of good quality. And food always fresh, their ready sandwiches and the marinated dishes are super delicious ?Their bakery too is outstanding ?
April 2023 by Colin Westmoreland
A good shopping experience great food selection reasonable prices ..... might be an idea to sharpen the bread cutter last 4 or 5 sourdough loaves have not been fully sliced through
April 2023 by Maria S.
Marks and Spencer stolen 95.50 pounds from me. I contacted the customer service team , sent the emails with evidence that I was cheated however they just ignored all my emails and calls . It seems like this is a new way of making money for Marks and Spencer. This is to think twice before purchasing anything from them online. You will be cheated . Customer service will ignore all your emails and calls.Since 24 of March I am emailing, calling however everything is ignored. The proof of all above mentioned is available.